Markisha Mason
Bossier City,LA
Summary
Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Vacation Sales Representative
Bluegreen Vacations
11.2021 - Current
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
Business Owner/Operator
Levitate Promotionals
Bossier City, LA
12.2015 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Spearheaded business-related aims to meet tactical planning initiatives.
Department Manager-Automotive
Walmart
Blanchard, LA
09.2018 - 05.2021
- Increased part shipment ratings by 15% through effective management of recall projects.
- Achieved 20% increase in productivity in fixed operations, parts and service department.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
Education
Associate of Arts - Graphic Design
Digital Media Institute At InterTech
Shreveport, LA03.2014
BBA - Business Administration
Grambling State University
Grambling, LA05.2005
Skills
- Good Listening Skills
- Client Records
- Sales Strategies
- Sales Management
- Sales Campaigns
Timeline
Vacation Sales Representative
Bluegreen Vacations
11.2021 - Current
Department Manager-Automotive
Walmart
09.2018 - 05.2021
Business Owner/Operator
Levitate Promotionals
12.2015 - Current
Associate of Arts - Graphic Design
Digital Media Institute At InterTech
BBA - Business Administration
Grambling State University