Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenifer Socorro

Las Vegas,NV

Summary

Hospitality professional with expertise in bottle service and VIP guest relations in upscale nightlife venues. Proven ability to upsell premium products and manage high-value tables, resulting in increased revenue and customer satisfaction. Recognized for maintaining a polished atmosphere and delivering exceptional experiences in fast-paced environments.

Overview

2
2
years of professional experience

Work History

VIP Server

Lucky Bar at Red Rock Casino
Las Vegas, Nevada
08.2023 - 08.2025
  • Provided exceptional service to high-profile guests in a fast-paced environment.
  • Assisted guests with menu selections, offering personal recommendations and pairings.
  • Maintained cleanliness and organization of tables and service areas throughout shifts.
  • Developed strong relationships with repeat customers to enhance their experience.
  • Handled guest concerns promptly, ensuring satisfaction and positive experiences.
  • Ensured compliance with health department regulations at all times.

Bottle Server

Wet After Hours
Las Vegas, Nevada
03.2023 - 09.2023
  • Monitored guest behavior to maintain a safe and enjoyable atmosphere for all patrons.
  • Handled cash and credit transactions accurately during busy service periods.
  • Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.

Education

Science

College of Southern Nevada
Las Vegas, NV

Skills

  • Stress management
  • Active listening
  • Team collaboration
  • Guest service
  • Safety compliance
  • Attention to detail

Languages

English
Professional
Spanish
Professional

Timeline

VIP Server

Lucky Bar at Red Rock Casino
08.2023 - 08.2025

Bottle Server

Wet After Hours
03.2023 - 09.2023

Science

College of Southern Nevada