Open To Work
Jenise Rivera
Pennsauken,NJ
Work Preference
Summary
Organized professional with a versatile background in healthcare and sales coordination. Known for strong event coordination and schedule management, contributing to enhanced client care and operational success.
Overview
10
10
years of professional experience
Work History
Home Health Caregiver
Joan Viera
Pennsauken, NJ
11.2025 - Current
- Assisted clients with daily living activities and personal care tasks.
- Administered medications according to prescribed schedules, and monitored blood sugar levels daily.
- Entertained, conversed with, or read aloud to the patient in her native language whenever possible.
- Encouraged light exercise, as recommended by the doctor.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
Scheduling Coordinator
The Community Counseling Center
Moorestownn, NJ
09.2019 - 06.2020
- Checked patients in and out of the Counseling Center.
- Created new patient charts by ensuring the necessary paperwork was completed prior to the appointment, then explaining in depth, going through each page so the patient and/or guardian understood our policies fully.
- Collected co-pays and no-call, no-show fees whenever applicable.
- Kept all therapists up to date on their daily agendas, up to eight different clinicians at once.
- Created, modified, and canceled therapy appointments as requested.
- Created an effective waiting list system for clients who wanted to be seen sooner than their therapists' schedules allowed at the moment, where previously there was no policy.
Sales Coordinator
Holiday Inn
Bensalem, Pennsylvania
01.2016 - 08.2016
- Supported the entire management team, working closest with the Director of Sales and the Sales Manager.
- Maintained confidential employee records by filing new hire paperwork, I-9 Forms, and employee write-ups per individual manager.
- Ordered office supplies monthly, based on checking inventory in sales and front offices.
- Conducted onboarding and new employee orientation.
- Created Banquet Event Orders, special reports detailing the events held in our meeting rooms.
- Corresponded with brides and others with upcoming groups with room blocks, with an updated report detailing which guests in their party had reserved up until the event, and keeping the line of communication open for customer satisfaction and trouble-solving in a timely fashion.
- I gave site tours to prospective guests and presented possible catering menu and meeting room options for events and meetings.
- Filed sales contracts, organized by quarter, then by year.
- Followed up on sales leads.
- I covered for the front desk in the rare event that there was no one available as I'd learned how to almost all functions pertaining to front of house hotel operations.
- Organized the sales team's schedules.
- Went out for errands whenever the office required, entrusted with the company credit card.
- Prepared the weekly report, specifically the hotel invoices, for the general manager to assist with her workload.
Education
BBA - Human Services
Rowan College At Burlington County
Mount Laurel, NJ05-2028
Skills
- Office organization
- Problem resolution
- Event coordination
- Schedule management
- Customer service
- Time management
- Upselling
Timeline
Home Health Caregiver
Joan Viera
11.2025 - Current
Scheduling Coordinator
The Community Counseling Center
09.2019 - 06.2020
Sales Coordinator
Holiday Inn
01.2016 - 08.2016
BBA - Human Services
Rowan College At Burlington County