Jenive Jarvis
Smyrna,GA
Summary
Detail-oriented professional with extensive experience in guest relations. Proven ability to resolve inquiries swiftly and enhance guest satisfaction, contributing to loyalty and repeat business.
Overview
24
24
years of professional experience
Work History
Guest Service Representative
Park Hyatt Hotel
St Kitts
01.2017 - 07.2026
- Provided exceptional guest service, resolving inquiries and concerns promptly to enhance guest satisfaction.
- Assisted with check-in and check-out processes, ensuring efficiency and accuracy in registration procedures.
- Coordinated with housekeeping and maintenance teams to address guest needs and maintain hotel standards.
- Trained new staff on hospitality protocols, enhancing team performance and service consistency.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Landscaper
Park and Beaches Commission
St Kitts
01.2003 - 12.2025
- Designed and maintained diverse landscapes for parks and recreational areas.
- Collaborated with local stakeholders to enhance community engagement through beautification efforts.
- Mentored new team members in safety protocols and equipment operation standards.
- Maintained grounds by trimming, weeding, and general clean-up.
- Coordinated seasonal landscape projects, ensuring timely completion within budget constraints.
Warehouse Supervisor
Kier Construction
St Kitts
01.2016 - 12.2017
- Supervised daily warehouse operations, ensuring compliance with safety regulations and company policies.
- Coordinated inventory management, optimizing stock levels and reducing discrepancies.
- Trained and mentored team members on best practices in material handling and logistics.
- Supervised warehouse operations by managing employees during shifts.
- Maintained high levels of accuracy in daily operations.
- Operated warehouse material handling equipment correctly to move loads.
Distribution Associate
Courts Warehouse
St Kitts
01.2010 - 12.2016
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Organized and maintained stock levels, ensuring timely replenishment of products.
- Collaborated with team members to streamline shipping and receiving processes.
- Conducted regular inventory audits to ensure accuracy and prevent discrepancies.
Skills
- Customer service
- Detail-oriented
- Issue resolution
- Flexible schedule
Timeline
Guest Service Representative
Park Hyatt Hotel
01.2017 - 07.2026
Warehouse Supervisor
Kier Construction
01.2016 - 12.2017
Distribution Associate
Courts Warehouse
01.2010 - 12.2016
Landscaper
Park and Beaches Commission
01.2003 - 12.2025