Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eve Adams

Cattaraugus

Summary

Dynamic server with a strong work ethic and exceptional customer service skills honed at R&M Restaurant. Known for enhancing guest experiences through attentive service and effective complaint resolution. Proficient in cash handling and fostering guest engagement, resulting in a loyal customer base and repeat business.

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

R&M Restaurant
08.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

No Degree - Health And Human Services Specializing in Education

SUNY At Buffalo
Buffalo, NY
05-2028

High School Diploma -

Randolph Junior Senior High
Randolph, NY
06-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention

Languages

Spanish
Limited Working

Timeline

Server

R&M Restaurant
08.2020 - Current

No Degree - Health And Human Services Specializing in Education

SUNY At Buffalo

High School Diploma -

Randolph Junior Senior High
Eve Adams