Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jenn Adlam

San Diego,CA

Summary

Accomplished Store General Manager with a proven track record at Petco Animal Supplies Stores Inc., elevating operational performance and achieving a 2% comp increase in 2024. Expert in personnel development and inventory control, I excel in strategic thinking and fostering high partner retention through motivational leadership. Noteworthy impact made in previous roles through successful implementation of process enhancements that boosted efficiency and profitability.

Overview

24
24
years of professional experience

Work History

Store General Manager

Petco Animal Supplies Stores Inc.
San Diego, CA
06.2009 - Current
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Trained employees on duties, policies and procedures.
  • Supervised employees through planning, assignments, and direction, OTFA weekly.
  • Enhanced operational performance by developing effective strategies, systems and procedures. Load done same day.
  • Set SMART goals for every leader.
  • Extremely low shrink.
  • High partner retention.
  • 2024 comped 2%

Assistant Store Manager

Williams Sonoma Inc
Palo Alto, CA
01.2001 - 04.2009
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Trained new employees on store policies, procedures and customer service standards.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Education

Some College (No Degree) - General

Foothill College
Los Altos, CA

Skills

  • Store operations
  • Employee scheduling
  • Personnel development
  • Operational budgeting
  • Store operations oversight
  • Delegating work
  • Retail merchandise quality standards
  • Team building
  • Inventory control
  • Opening and closing procedures
  • Problem-solving
  • Maximizing profitability
  • Customer service management
  • Friendly and positive
  • Multitasking and organization
  • Strategic thinker
  • Payroll management

Accomplishments

  • 2020 Ted Talk @ Petco Corporate
  • 6 time Elite Achiever

Timeline

Store General Manager

Petco Animal Supplies Stores Inc.
06.2009 - Current

Assistant Store Manager

Williams Sonoma Inc
01.2001 - 04.2009

Some College (No Degree) - General

Foothill College
Jenn Adlam