Jenn Kaur
Valley Stream,NY
Summary
I am actively pursuing a position aligned with my career interests to drive personal and organizational growth through diverse opportunities. Committed to excellence, I bring enthusiasm, self-motivation, reliability, and responsibility to the table. As a mature team player, I thrive in challenging situations, demonstrating adaptability and a proactive approach. With a strong work ethic, I excel in collaborative environments, leveraging both teamwork and initiative to achieve objectives. Capable of performing under pressure and meeting strict deadlines, I aim for a highly rewarding career where I can utilize my skills and knowledge to contribute effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/Host Service
OTG, JFK Airport- New York, NY
New York
12.2023
- Maintained accurate register totals by carefully counting and securing cash
- Trained new retail team members in customer-focused strategies, supporting high team standards
- Cultivated positive, trusting relationships between store and customers, spearheading initiatives to engage guests and bring in repeat business
- Kept paperwork updated with internal standards and legal requirements
- Worked with large groups to execute extraordinary events to schedule
- Supported server efficiency, introducing guests to server and taking drink orders
- Answered telephones, addressed caller inquiries and delivered messages
- Collaborated with FOH and BOH teams to support efficient operations, quality foodservice and guest satisfaction
- Used table management system to serve customers and coordinate guest movements
- Memorized and promoted menu items, specials and drink options to maximize revenue
- Satisfied customers with quick and comprehensive support for all needs
- Anticipated guest needs for personalized and seamless service.
Graphic Design and Marketing Intern
Provide the motion - Brooklyn, NY
Brooklyn
06.2023 - 08.2023
- Manage brand integrity through social media development
- Creating visual concepts to communicate information
- Help create everything from posters and billboards to packaging, logos and marketing materials
- Use of applied understanding of basic marketing principles.
Internship
Bobbies and The Strays - New York, NY
New York
05.2023 - 06.2023
- Teamwork
- Problem-solving and providing great customer service
- Technical skill to update reports with Listing & communications skill
- Safety awareness
- Overall pet care and grooming.
Cashier/Customer Service
Flower Shoppe/Gifts & Bridal - New York, NY
New York
06.2022 - 07.2022
- Worked flexible schedule and extra shifts to meet business needs
- Helping customers with complete purchases, in finding items
- Greeting customers when in the store and responding promptly to customer needs
- Answering questions about store policies and addressing customer concerns
- Handling Cash money in cash drawers at opening to end of shifts and keeping accuracy
- Recommendations of products to increase sales of stores
- Maintaining sales with new store promotion items and recommendations to gain more sales.
Education
Master of Arts - Clinical Psychology
CUNY (City University of New York) Hunter College
true04.2024
Skills
- Computer Skills
- Host
- Cash Handling
- Interaction
- Attending calls
- Administrative Support
- Database Management
- Typography
- Product knowledge
- Volunteer management
- Customer Service
- Complaint Handling
- Reservation Management
- Document Preparation
- Data accuracy
- Filing and data archiving
- Excellent communication skills
- Technical Support
- Database Maintenance`
- Health Code Compliance
- Event Planning
- Food safety knowledge
- Invoicing and Billing
- Documentation And Reporting
- Covid-19 Safety Protocols
Certification
- NYC Licensed Food Handler, 09/01/23, Present, A food handler's license is a certification that shows that a food worker has completed a state-approved course on food safety. The license serves as proof that the food handler knows how to prevent foodborne illness and prepare and store food safely.
- Seal of Biliteracy, 06/01/23, Present, The State Seal of Biliteracy (SSB), marked by a gold seal on the diploma or transcript, recognizes high school graduates who have reached an elevated level of ability in speaking, reading, and writing one or more languages in addition to English.
Languages
- Hindi, Fluent
- Bengali, Intermediate
- Urdu, Expert
- Punjabi, Fluent
References
References available upon request.
Timeline
Cashier/Host Service
OTG, JFK Airport- New York, NY
12.2023
Graphic Design and Marketing Intern
Provide the motion - Brooklyn, NY
06.2023 - 08.2023
Internship
Bobbies and The Strays - New York, NY
05.2023 - 06.2023
Cashier/Customer Service
Flower Shoppe/Gifts & Bridal - New York, NY
06.2022 - 07.2022
Master of Arts - Clinical Psychology
CUNY (City University of New York) Hunter College