Summary
Overview
Work History
Education
Skills
ADDITIONAL HIGHLIGHTS
Certification
Timeline
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Jenna Ackley

Jenna Ackley

Rancho Cucamonga,CA

Summary

Motivated and compassionate professional with proven experience in customer service, retail, and childcare. Skilled in creating welcoming environments, managing cash transactions, and ensuring safety and organization. Passionate about delivering exceptional experiences to guests and contributing to a positive, team-focused atmosphere.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Journeys
Ontario Mills, Rancho Cucamonga, CA
10.2024 - 01.2025
  • Delivered exceptional customer service, assisting guests in finding the perfect footwear and accessories
  • Recommended products and informed customers of current promotions and sales
  • Maintained visually appealing displays and organized inventory
  • Operated the cash register efficiently, managing transactions, returns, and exchanges
  • Supported inventory restocking to ensure seamless store operations

Customer Service / Event Host / Safety Monitor

Sky Zone Trampoline Park
Rancho Cucamonga, CA
01.2024 - 08.2024
  • Warmly welcomed guests, answered inquiries, and ensured a fun and memorable experience
  • Enforced safety guidelines and monitored trampoline areas to address guest concerns promptly
  • Coordinated and hosted birthday parties and group events for smooth and enjoyable execution
  • Operated cash registers, handling payments with speed and accuracy
  • Prepared snacks and beverages while adhering to food safety standards

Nursery & Elementary School Teacher Assistant

Water of Life Ministries
Rancho Cucamonga, CA
02.2021 - 01.2023

•Assisted teachers with interactive lessons, games, and activities to engage children effectively.

•Delivered comprehensive care to create a secure environment for children.

•Supported restroom breaks and attended to minor injuries with attentiveness and empathy.

•Contributed to creating a warm and welcoming environment for families and children.

Education

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Chaffey College
01.2025

Diploma - undefined

Rancho Cucamonga High School
01.2024

Skills

  • Effective Communication Skills
  • Cash Handling & Register Operation
  • Customer Engagement in Retail
  • Event Hosting & Organization
  • Safety Awareness & Enforcement
  • Food Safety Practices
  • Childcare Supervision
  • Group Collaboration Skills

ADDITIONAL HIGHLIGHTS

  • Experienced in fostering welcoming and positive environments for diverse groups of people.
  • Proven ability to adapt quickly and excel in fast-paced, team-oriented settings.
  • Passionate about building meaningful connections and exceeding expectations in every role.

Certification

CPR CERTIFIED

BASIC LIFE SUPPORT CERTIFIED

Timeline

Sales Associate

Journeys
10.2024 - 01.2025

Customer Service / Event Host / Safety Monitor

Sky Zone Trampoline Park
01.2024 - 08.2024

Nursery & Elementary School Teacher Assistant

Water of Life Ministries
02.2021 - 01.2023

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Chaffey College

Diploma - undefined

Rancho Cucamonga High School
Jenna Ackley