Joshua Perez
Riverview,FL
Summary
Dynamic sales leader with a proven track record at Frontier Communications, excelling in client relationship management and strategic planning. Expert in driving revenue growth through innovative sales strategies and effective communication. Recognized for enhancing team performance and achieving ambitious sales targets, fostering a culture of collaboration and success.
Overview
8
8
years of professional experience
Work History
Sales Associate
Frontier Communications
Tampa, Florida
09.2024 - 02.2026
- Demonstrated features of products to enhance customer understanding.
- Collaborated with team members to exceed daily sales goals, enhancing overall store performance.
- Resolved customer complaints by providing effective solutions.
- Educated customers on service plans and promotional offers to drive informed purchasing decisions.
- Monitored inventory levels and reported discrepancies to management.
- Handled customer complaints in a professional manner.
- Cultivated strong client relationships through regular in-person visits, resulting in increased customer loyalty.
- Presented product demonstrations to potential customers, highlighting key features.
- Collaborated with marketing team to create promotional materials for campaigns.
- Managed customer inquiries and provided solutions in a timely manner.
- Coordinated sales efforts with internal teams to ensure customer satisfaction.
- Attended industry events to network and showcase company products.
- Trained junior sales representatives on best practices and product knowledge.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Educated customers on product features and technical details to highlight benefits.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Demonstrated products to potential customers and answered questions to close sales.
- Maintained knowledge of current product offerings and pricing structures.
- Managed accounts by providing solutions that best fit the customer's needs.
- Researched potential clients, identified decision makers and developed relationships with them.
- Generated sales by prospecting, negotiating contracts and closing.
- Provided training sessions for new staff members on sales processes and procedures.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
CEO
Uatu
Tampa, Florida
03.2022 - 08.2024
- Guided strategic vision and direction for company growth initiatives.
- Fostered partnerships with stakeholders, resulting in enhanced business opportunities.
- Developed and implemented policies to drive organizational efficiency.
- Led cross-functional teams to execute key projects and initiatives.
- Evaluated market trends to inform strategic planning decisions.
- Cultivated a positive company culture through team-building activities.
- Managed financial resources to support sustainable business practices.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Developed and implemented strategic business plans, contributing to increased company profitability.
- Analyzed market trends and customer data to inform decision-making processes.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Cultivated relationships with external organizations to build mutually beneficial partnerships.
- Represented the organization at conferences, events, and networking activities.
- Established policies and procedures that promoted an ethical work environment.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Facilitated board meetings and provided leadership guidance to senior management.
- Spearheaded internal initiatives designed to foster collaboration among staff members.
- Executed on-time, under-budget project management to adhere to project road map.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Implemented strategic offerings to enhance company's suite of products and services.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Helped sales professionals finalize customer sales and handled escalated concerns.
- Monitored sales performance of regional sales team and provided feedback on improvement opportunities.
- Supervised and coached sales managers and sales representatives while developing training strategies to boost profitability.
- Managed a team of sales managers responsible for driving sales volumes across multiple channels within the region.
- Achieved sales improvement by enhancing advertising, internet lead handling, social media, digital marketing, compensation, and sales strategies.
- Advised sales teams on best practices for increasing store traffic and boosting sales performance.
- Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
- Developed effective sales strategies to meet individual customer needs and maximize sales opportunities.
- Developed and implemented sales strategies to achieve monthly and annual sales targets.
Regional Sales Director
Credit Co
Tampa, Florida
03.2018 - 03.2022
- Managed sales team to achieve monthly targets and drive revenue growth.
- Developed comprehensive sales plans and strategies to meet team goals and maximize revenue objectives.
- Established and nurtured relationships with key clients, ensuring retention of existing customer base.
- Achieved company growth and brand development through market expansion and sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed training programs to boost product knowledge and selling techniques, enhancing team capability.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
- Conducted regular performance reviews to assess team productivity and motivation.
- Analyzed customer feedback to improve service delivery and client satisfaction.
- Resolved customer issues promptly, ensuring a positive buying experience for clients.
- Coordinated with marketing to align promotional strategies with sales objectives.
- Collaborated with marketing team to create promotional materials for target customers.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Education
Some College - Astrophysics
Hillsborough Community College
Tampa, FLSkills
- Sales strategy
- Client acquisition
- Direct sales
- Effective communication skills
- Client relationship management
- Account management
- Key account management
- Contract negotiation
- Review of contracts
- Market analysis
- Market intelligence
- Customer trend analysis
- Customer engagement
- Social media marketing
- Team leadership and motivation
- Cross-functional collaboration
- Interdepartmental collaboration
- Strategic planning
- Operating procedures and policies
- Time management
- Decision making
- Problem solving
- Effective communication skills
- Staff training
- Market intelligence
- Customer trend analysis
Timeline
Sales Associate
Frontier Communications
09.2024 - 02.2026
CEO
Uatu
03.2022 - 08.2024
Regional Sales Director
Credit Co
03.2018 - 03.2022
Some College - Astrophysics
Hillsborough Community College