Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Adamson

Phoenix,AZ

Summary

Accomplished hospitality and sales professional with a proven record of high level production and mastery of new skills. Self-motivated leader focused on client service, efficiency and achieving goals. Dynamic personality with a commitment to quality service and building strong customer relationships.

Overview

7
7
years of professional experience

Work History

Server

The Global Ambassador
11.2023 - Current
  • Implement Forbes' Steps of Service in all guest interactions in fine dining atmosphere
  • Train and study for sommelier certification
  • Maintain food and wine knowledge based on updated menus

Senior Sales Advisor

Carrington Mortgage Services
10.2021 - 11.2023

Sales Advisor

JFQ Lending
02.2021 - 09.2021

Server

Francine
07.2020 - 01.2021
  • Cultivated regular clientele base to increase business and personal profits
  • Worked with POS system to handle financial transactions and guest orders
  • Consistent in top sales production amongst team members
  • Maintained organization and attention to detail in high volume, fine dining atmosphere

Sales Coordinator

Hyatt Regency Resort
12.2019 - 06.2020
  • Conducted on-site product suite demonstrations to highlight features and assist sales manager
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Worked with clients in person and via telephone to answer questions, resolve issues, and sell inventory

Server, Trainer, Shift Leader

The Henry
01.2017 - 11.2019
  • Banquet staff member, assisted with production and execution of on-site events
  • Shift leader, fulfilled lead server closing duties with management supervision
  • Completed high level training program to on-board new employees per company standards

Education

Bachelor of Arts - Tourism Development And Management

Arizona State University
Phoenix, AZ
05.2019

Skills

  • Excellent verbal and written communication
  • Proven leader in sales production
  • Networking and building client relationships
  • Hospitality oriented and solution focused
  • Sommelier in training with strong wine and spirits knowledge

Timeline

Server

The Global Ambassador
11.2023 - Current

Senior Sales Advisor

Carrington Mortgage Services
10.2021 - 11.2023

Sales Advisor

JFQ Lending
02.2021 - 09.2021

Server

Francine
07.2020 - 01.2021

Sales Coordinator

Hyatt Regency Resort
12.2019 - 06.2020

Server, Trainer, Shift Leader

The Henry
01.2017 - 11.2019

Bachelor of Arts - Tourism Development And Management

Arizona State University
Jenna Adamson