Jenna Blake
Cranford
Summary
Results-driven Human Resources leader with over a decade of experience in talent management, employee engagement, and organizational development across corporate and manufacturing sectors. Expertise in managing HR operations for teams of over 100 employees and implementing programs to attract and retain top talent. Focused on building effective HR infrastructures that align with business objectives and foster a positive workplace culture.
Overview
17
17
years of professional experience
Work History
Human Resource Manager
Parker Laboratories Inc.
Fairfield, New Jersey
11.2016 - Current
- Achieved successful recruitment outcomes by managing comprehensive life cycle processes, generating impactful job advertisements that attracted qualified candidates, and streamlining candidate prescreening, interview coordination, and offer finalization.
- Implemented recruitment strategies, streamlined onboarding procedures, and managed employee benefits and performance evaluations to enhance support for diverse workforce of over 120 employees across multiple sites.
- Streamlined recruitment processes, reducing time-to-hire and improving candidate quality.
- Analyzed organizational talent requirements in partnership with leadership team to enhance recruitment, retention, and succession planning initiatives.
- Developed and facilitated employee engagement programs to improve workplace satisfaction and retention.
- Facilitated partnerships between benefit brokers, legal counsel, and temporary employment agencies to optimize workflow processes.
- Updated and aligned office policies and procedures with New Jersey state law, integrating recommendations from legal counsel.
- Led thorough investigations of workplace harassment and safety concerns to uphold regulatory standards in partnership with legal counsel.
- Facilitated alignment with leadership team in crafting and executing strategic objectives to enhance organizational performance.
- Achieved a $200k reduction in headcount costs through effective departmental restructuring while boosting productivity. Implemented company-wide software upgrades that enhanced operational effectiveness. Transitioned the organization to a team-based model, fostering collaboration and efficiency.
Partner Success Manager, Sales Support Manager
CareerCo (formerly The CollegeBound Network)
New York, New York
05.2015 - 11.2016
- Oversaw management of $875,000+ monthly book of business for Fortune 500 and 1000 companies.
- Managed ongoing client interactions, identifying expansion opportunities to enhance satisfaction and retention.
- Facilitated account management initiatives to enhance client relationships and support business growth for executive leadership.
- Developed strategic partnerships to enhance service offerings and expand market reach.
- Led cross-functional teams in executing initiatives that improved operational efficiency and client satisfaction.
- 1. Elevated Action: Spearheaded Salesforce administration, ensuring seamless integration and functionality across departments.
- Streamlined recruitment, onboarding, development, and retention strategies for sales executives to optimize team performance.
- Optimized recruitment processes to enhance candidate quality and minimize time-to-hire.
- Spearheaded performance management initiatives to enhance alignment with organizational objectives and foster employee growth.
- Executed targeted B2C marketing strategies, driving revenue generation through SMS, email, and dial campaigns.
- Developed and implemented comprehensive B2C online marketing strategies, increasing customer engagement via email and SMS campaigns.
- Compiled and analyzed online marketing data reports to enhance strategic decision-making.
- Designed and executed employee engagement initiatives to foster a positive workplace culture.
Human Resources Generalist / Office Manager
The CollegeBound Network
Staten Island, New York
06.2009 - 10.2013
- Oversaw human resources functions and office management for a 500-person call center.
- Supported recruitment and onboarding processes throughout employee life cycle, managing payroll functions and employee benefits administration.
- Streamlined hiring operations by facilitating open houses, conducting prospective employee interviews, and managing ADP background checks and E-Verify.
- Oversaw new hire orientation processes, ensuring new employees were familiarized with benefit packages and organizational policies.
- Oversaw ADP self-service and portal management for HRB and PayExpert, ensuring accurate employee withholdings.
- Administered benefits program to ensure seamless processing of Oxford/MetLife dental enrollments, terminations, and qualifying events.
- Formulated office policies and procedures in collaboration with legal counsel.
- Managed compliance initiatives for property owners affiliated with NY/NJ Port Authority. Oversaw maintenance operations during two significant office expansions. Facilitated successful team-building events and meetings for personnel.
Education
Masters of Science - Education
St John’s University
New York, New YorkBachelor of Arts - Communications, Minor in Business Management
St John’s University
Staten Island, New YorkSkills
- Talent acquisition
- Employee relations
- Compensation management
- Compliance management
- Corrective action planning
- Training and mentoring
- Microsoft 365 & Teams
- Microsoft Office
- Conflict resolution
Timeline
Human Resource Manager
Parker Laboratories Inc.
11.2016 - Current
Partner Success Manager, Sales Support Manager
CareerCo (formerly The CollegeBound Network)
05.2015 - 11.2016
Human Resources Generalist / Office Manager
The CollegeBound Network
06.2009 - 10.2013
Bachelor of Arts - Communications, Minor in Business Management
St John’s University
Masters of Science - Education
St John’s University