Jenna Brabson
Columbus,OH
Summary
Customer service-oriented professional with a proven track record of delivering exceptional dining experiences and maintaining high standards at Varsity Club. Demonstrates strong team support and efficient order delivery practices. Excels in visual sales and enhances customer engagement through effective merchandising at Ann Taylor Loft. Combines hard skills in retail management with soft skills in team collaboration to drive success in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Varsity Club
Columbus, OH
08.2023 - Current
- Delivered exceptional customer service in a fast-paced environment, ensuring a positive dining experience for all guests.
- Took customer orders, recommended menu items, and processed payments with accuracy and efficiency.
- Managed multiple tables at once, maintaining attention to detail and responsiveness to guest needs.
- Collaborated with kitchen and bar staff to ensure timely and accurate food and beverage delivery.
- Maintained a clean and organized dining area, adhering to health and safety standards
Visual Sales and Merchandising Intern
Ann Taylor Loft
Columbus, Ohio
08.2024 - 10.2024
- Supported the design and execution of in-store visual displays to drive product visibility and enhance customer shopping experience.
- Assisted in maintaining store layouts and ensuring product placement aligned with brand standards and promotional strategies.
- Monitored store shelves to ensure products were displayed according to company guidelines.
- Interacted with customers on a daily basis while assisting them with their purchasing decisions.
Education
Bachelor of Arts - Fashion Marketing
The Ohio State University
Columbus, OH05-2026
High School Diploma -
Wheelersburg High School
Wheelersburg, OH05-2022
Skills
- Team member support
- Daily specials memorization
- Table resetting
- Order delivery practices
- Garment ironing
- Dressing models
- Retail management experience
- Retail sales customer service
- Stocking Supplies and Retail Products
- Retail Merchandising
Certification
- HubSpot Academy- Social Media Certification
Affiliations
- Cabin Critters Animal Shelter - Social Media Manager volunteer and animal fosterer
- SOMC Light It Pink - Volunteer
- SOFC Veteran Luncheon - Volunteer
- FisherCARES General Body - Member
- Fighting Pretty OSU - Member
- Students for Sustainable Fashion -Member
- Ohio State Fashion & Retail Studies - Member
Accomplishments
- 4-year Honor Roll Award Recipient
- War Orphans Scholarship Recipient
- National Honors Society - Member
References
References available upon request.
Timeline
Visual Sales and Merchandising Intern
Ann Taylor Loft
08.2024 - 10.2024
Server
Varsity Club
08.2023 - Current
Bachelor of Arts - Fashion Marketing
The Ohio State University
High School Diploma -
Wheelersburg High School
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