Jenna Brewer
Rockwood
Summary
Results-driven professional with a strong background in customer service and communication. Skilled in training employees and fostering teamwork, leading to improved operational efficiency and a safe work environment. Dynamic Assistant General Manager with proven expertise in team collaboration, employee training, and maintaining a positive work environment. Committed to safety compliance and enhancing customer service standards.
Overview
2
2
years of professional experience
Work History
Assistant General Manager
Spins Bowl Taylor
Taylor
01.2025 - Current
- Maintained positive working relationship with fellow staff and management.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Trained new employees on company policies, job duties, and performance expectations.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies and procedures.
- Training new employees new strategies for improving customer service standards.
Car Porter
LaFontaine Toyota
Dearborn
03.2023 - 08.2024
- Parked customer vehicles in designated areas promptly and efficiently.
- Maintained cleanliness of the showroom and lot to enhance customer experience.
- Conducted routine inspections of parked vehicles for safety and cleanliness.
- Supported sales team by delivering vehicles to designated locations swiftly.
- Collaborated with service staff to coordinate vehicle movements effectively.
- Responded to customer inquiries about vehicle locations and services available.
- Moved vehicles to designated parking areas as directed by management.
- Reported any mechanical problems found while transporting vehicles.
- Ensured that all safety regulations were adhered to during transportations activities.
Education
High School Diploma -
Lincoln Park High School
Lincoln Park05-2020
Some College (No Degree) - Biology
Trine University
Angola, INSome College (No Degree) - Biology
University of Michigan, Dearborn
Dearborn, MISkills
- Employee training
- Customer service
- Safety compliance
- Team building
- Communication strategies
- Vehicle inspection
- Adaptability
- Time management
- Relationship building
- Creativity
Affiliations
- Slow Pitch Softball
- Bowling
- Doing Nails at home
Timeline
Assistant General Manager
Spins Bowl Taylor
01.2025 - Current
Car Porter
LaFontaine Toyota
03.2023 - 08.2024
High School Diploma -
Lincoln Park High School
Some College (No Degree) - Biology
Trine University
Some College (No Degree) - Biology
University of Michigan, Dearborn