Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Dimoff

Troy,AL

Summary

Experienced with managing pharmacy operations, ensuring optimal inventory levels, and maintaining regulatory compliance. Utilizes strong leadership skills to foster team collaboration and achieve high levels of customer satisfaction. Knowledge of pharmaceutical practices and effective problem-solving techniques to drive operational success.

Overview

10
10
years of professional experience

Work History

Pharmacy Manager

Byrd Drug Co.
06.2018 - 05.2025
  • Managed daily operations of both pharmacy and deli to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Accounts Receivable and Accounts Payables
  • Customer Service
  • Data Entry and spreadsheets
  • Sending reports to home office
  • maintained 500 plus in store charge accounts



Pharmacy Technician

Byrd Drug Co
01.2015 - 05.2025
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Assisted Pharmacist with MTMs and patient medication adhearnce.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Education

High School Diploma -

Daphne High School
Daphne, AL

Skills

  • Patient education and counseling
  • Prescription verification
  • Workflow optimization
  • Pharmacy operations management
  • Regulatory compliance
  • Drug inventory management
  • Employee management
  • HIPAA guidelines
  • Patient counseling

Timeline

Pharmacy Manager

Byrd Drug Co.
06.2018 - 05.2025

Pharmacy Technician

Byrd Drug Co
01.2015 - 05.2025

High School Diploma -

Daphne High School

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