Jenna Downing
Richmond ,VA
Summary
Dynamic Lease Abstraction Analyst at CoStar Real Estate Manager with expertise in data analysis and employee engagement. Proven track record in enhancing data integrity and mentoring teams, leading to improved reporting consistency. Skilled in Microsoft Excel and project leadership, fostering a collaborative environment that elevates team performance.
Overview
6
6
years of professional experience
Work History
Lease Abstraction Analyst
CoStar Real Estate Manager
02.2025 - Current
- Reviewed and validated commercial real estate lease documents for accurate data extraction.
- Entered verified lease comparison data into internal databases to support national market research.
- Collaborated with research and analyst teams to maintain data integrity and enhance reporting consistency.
- Mentored junior analysts, improving skills and elevating team output quality.
- Culture and Engagement Committee lead for 50 employees, promoting a positive workplace environment.
- Managed employee recognition programs to motivate staff performance effectively.
Internal Auditor
BrownGreer PLC
10.2021 - 02.2025
- Collaborated with upper management, including senior analysts and program managers, to administer settlement programs.
- Organized and maintained files, ensuring integrity and completeness of central filing systems.
- Managed complex communications from law firms and claimants regarding settlement inquiries.
- Applied knowledge of federal income tax returns and insurance policies to determine claim outcomes.
- Led initiatives to enhance team collaboration and morale through engagement activities.
Server / Shift Leader
Crazy Thai
06.2020 - 11.2021
- Cultivated strong customer relationships through excellent service delivery.
- Ensured clear and timely communication of operational information to staff.
Intern
District 1 Probation and Parole - DOC
09.2019 - 12.2019
- Assisted officers with document scanning, database searches, and data entry tasks.
- Observed court hearings and officer-client meetings to gather essential insights.
Education
Paralegal Certificate -
University of Richmond
Richmond, VA08-2023
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, VA05-2021
Skills
- Data analysis
- Microsoft Excel
- Database management
- Compliance auditing
- Employee engagement
- Research and analysis
- Project leadership
- Attention to detail
Volunteer work
- Summer Splash with the Children's Hospital of Richmond at VCU
- The Salvation Army’s 2025 Angel Tree & Silver Bells
- Fostering dogs through Beagles and Bentleys
- The Ultimate Backpack Supply Drive cross the Richmond Metropolitan area.
Timeline
Lease Abstraction Analyst
CoStar Real Estate Manager
02.2025 - Current
Internal Auditor
BrownGreer PLC
10.2021 - 02.2025
Server / Shift Leader
Crazy Thai
06.2020 - 11.2021
Intern
District 1 Probation and Parole - DOC
09.2019 - 12.2019
Paralegal Certificate -
University of Richmond
Bachelor of Science - Criminal Justice
Virginia Commonwealth University