Jenna Dunning
Chowders' N Moor
Toledo,OH
6
Years of experience
Detail-oriented professional experienced in office operations, customer engagement, and account development. Skilled in coordinating schedules and managing administrative tasks to enhance workflows and foster positive client interactions. Proven ability to build relationships and improve efficiency in fast-paced environments, contributing to team success and operational continuity.
Work History
Server
9 Months- Ensured timely delivery of food and beverages, maintaining high service standards.
- Streamlined table turnover processes to enhance dining room efficiency.
- Resolved customer inquiries and complaints effectively to improve guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Event Coordinating Assistant
5 Months- Planned events to ensure smooth execution and participant satisfaction.
- Provided support to clients throughout the entire planning process by responding promptly to inquiries via phone or email
- Executed sales strategies to boost product visibility and attract customers.
- Sales & Promotion
- Supported clients throughout planning process by promptly responding to inquiries via phone or email, ensuring clear communication and client satisfaction
- Handled customer interactions to ensure satisfaction and loyalty.
- Collaborated with other departments on joint initiatives, enhancing cross-functional coordination and project outcomes
- Collaborated with team members to achieve common goals and enhance performance.
Server
4 Years 2 Months- Provided attentive and personalized service to club members and guests in a fast-paced, upscale dining environment
- Cultivated lasting relationships with members through friendly and professional interactions, enhancing member loyalty
- Maintained knowledge of menu items, daily specials, and event offerings to answer guest inquiries and make recommendations
- Maintained comprehensive knowledge of menu items, daily specials, and event offerings to effectively answer guest inquiries and provide tailored recommendations
- Collaborated with team members and management to streamline club operations and improve member satisfaction
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma
Real Estate Licensing - Real Estate
Skills
Exceptional customer service
Customer Retention
Staff Training & Development
Route Planning
Upselling techniques
Effective communication
Work ethic
Customer service
Timeline
Server
Chowders' N Moor
01.2026 - CurrentRead More
Event Coordinating Assistant
Heatherdowns Country Club
02.2025 - 07.2025Read More
Server
Heatherdowns Country Club
05.2021 - 07.2025Read More
Anthony Wayne High School
High School Diploma
Read More
Hondros College
Real Estate Licensing from Real Estate
Read More