Jenna Forlini
Nicholas Sebastian Salon and Spa
Broomall,PA
2027
Years of experience
Experienced and results driven Licensed Esthetician with expertise in advanced skincare treatments, personalized treatment planning, corrective skincare and luxury spa services. Proven ability to build long lasting client relationships, improve client retention, and drive service and retail sales through customized skincare. Experienced in spa operations, scheduling, inventory management, social media marketing, and training new technicians. Committed to continued education and delivering high quality results focused on treatments while creating a welcoming and professional client experience.
Work History
Esthetician
- Specialized in advanced skincare treatments, including Glo2Facials, HydraGlo Facials, signature facials, and Marini Refine Peel.
- Performed professional brow shaping, waxing and tinting services, as well as full body waxing, while ensuring high-quality client experience.
- Administered float bed services, body wraps, and exfoliating body scrubs, delivering customized treatments focused on relaxation, and overall skin wellness.
- Developed personalized treatment plans for clients experiencing acne or other skin concerns, resulting in improved skin health, increased client satisfaction, and growth in treatment and retail sales.
- Attended in person training and continuing education on new skincare products, and advanced treatment protocols to maintain up to date product and service knowledge.
Spa Manager. Med Spa Tech
4 Years- Managed day to day spa operations, including employee scheduling, payroll administration, and overall workflow coordination to ensure efficient operations and high level customer service.
- Drove sales growth by developing and managing social media content, marketing initiatives and promotional campaigns to increase awareness and customer engagement.
- Experience in working with SkinBetter Science products.
- Performed a variety of professional skincare treatments, including hydrafacials, dermaplaning, chemical peels, and customized facial services tailored to individual client needs.
- Developed relationships with clients to promote repeat visits and provided personalized at home skincare routines tailored to individual client needs and goals.
- Assisted in training and onboarding new spa technicians and treatment protocols, client service standards, product knowledge, and daily spa procedures.
Childcare Provider
8 Years- Supervised daily activities to promote safety and engagement for children aged 0-5.
- Developed and implemented educational activities to promote cognitive and social skills.
- Maintained detailed records of children's progress, behavior, and development milestones.
- Coordinated schedules and activities to optimize daily routines for efficiency and enrichment.
Education
High School Diploma
PA Licensed Esthetician
CDA Certification
Skills
Customer service
Multitasking and organization
Customized skincare plans
Social media marketing
Spa retail sales
Skin Analysis & Consultations
Time Management
Attention to Detail
Timeline
Spa Manager. Med Spa Tech
CryoMyst Medspa
01.2021 - 01.2025Read More
Childcare Provider
A Child's Nest Daycare
01.2013 - 01.2021Read More
Marple Newtown High School
High School Diploma
Read More
Jean Madeline Aveda Institue
PA Licensed Esthetician
Read More
Delaware County Technical School
CDA Certification
Read More
Esthetician
Nicholas Sebastian Salon and Spa
2025 - CurrentRead More