Jenna Gorga
Brooklyn
Summary
Dynamic professional with extensive experience as a Secretary Manager at Stop & Shop Liquors, excelling in file organization and schedule management. Proven ability to enhance office efficiency and motivate teams, while delivering exceptional customer service. A reliable fast learner committed to professionalism and organizational excellence.
Overview
10
10
years of professional experience
Work History
Secretary to the General Manager
Landi’s Pork Store
04.2023 - Current
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Provided excellent customer service to clients by addressing inquiries promptly and professionally.
Paraprofessional
NYC Department of Education
01.2018 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
Secretary Manager
Stop & Shop Liquors
01.2015 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Oversaw inventory management tasks such as ordering supplies and maintaining proper stock levels for efficient day-to-day operations.
Education
Associate Of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY06.2014
Skills
- Document preparation
- Exceptional organization
- Schedule management
- Fast learner
- Reliability
- Professionalism
Timeline
Secretary to the General Manager
Landi’s Pork Store
04.2023 - Current
Paraprofessional
NYC Department of Education
01.2018 - Current
Secretary Manager
Stop & Shop Liquors
01.2015 - 03.2023
Associate Of Arts - Liberal Arts
Kingsborough Community College
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