Jenna Helms
Denton,NC
Summary
Dedicated sales associate with proven abilities in customer service and problem-solving. Skilled in teamwork and efficient transaction processing, contributing to a positive shopping experience.
Reliable and detail-oriented individual with extensive experience in customer assistance and educational support. Demonstrated ability to manage time effectively, solve problems, and work collaboratively to achieve shared goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Streamline Modular
Denton, NC
01.2026 - Current
- Assisted customers in product selection and provided information on modular systems.
- Maintained inventory accuracy through regular stock checks and organization.
- Processed transactions efficiently using POS systems to enhance customer experience.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Adapted quickly to changing product knowledge and industry trends for effective selling.
- contacting customers on a daily basis and following up with clients is accentual. This is a family business and I do this in the evenings in my idle time.
- Solved customer challenges by offering relevant products and services.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Substitute Teacher 6th-12th
Davidson County Public Schools
South Davidson Middle And High School
08.2025 - Current
- Implemented lesson plans to maintain classroom structure and support student learning.
- Adapted instructional materials for diverse learner needs and varying grade levels.
- Managed classroom behavior to foster a positive learning environment.
- Collaborated with teachers to ensure continuity of curriculum during absences.
- adjust reading curriculum to accommodate students learning progress and focus on reaching levels based on idvidual IEP's.
Paraprofessional
Auburn Elementary School
Riner, VA
08.2019 - 09.2024
- Assisted teachers in classroom management and instructional activities.
- Supported students with individualized learning plans, enhancing engagement and understanding.
- Implemented behavior management strategies to promote a positive learning environment.
- Collaborated with special education staff to address diverse student needs effectively.
- Administered assessments and documented student progress for reporting purposes.
CNA
Mountain Vista Health Park
Denton, NC
02.2017 - 06.2019
- Provided direct patient care, including bathing, grooming, and feeding to enhance comfort and hygiene.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Assisted with mobility exercises and rehabilitative activities to promote patient independence.
- Documented patient interactions and care provided in electronic health records for accurate reporting.
- I moved to virginia after working as a CNA where I started working in Education to accommodate my carer and my children.
Education
Certified Nursing Assistant - Basic Health Care
Rowan Cabarrus Community Collage
Concord, NC06-2012
Concord High School
Concord, NC06-2006
Esthetics - Skin Care
Aveda Institute
Charlotte, NC05-2008
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Problem-solving
Certification
- Estician License - 2008-2009
Timeline
Sales Associate
Streamline Modular
01.2026 - Current
Substitute Teacher 6th-12th
Davidson County Public Schools
08.2025 - Current
Paraprofessional
Auburn Elementary School
08.2019 - 09.2024
CNA
Mountain Vista Health Park
02.2017 - 06.2019
Certified Nursing Assistant - Basic Health Care
Rowan Cabarrus Community Collage
Concord High School
Esthetics - Skin Care
Aveda Institute