Jenna Henkensiefken
Cracker Barrel Restaurant
Topeka,Kansas
3
years of professional experience
I am a confident individual with strong teamwork and problem-solving strengths. I bring reliability, initiative, and positivity to new challenges. I'm eager to support team goals and contribute to workplace success. Currently I am blessed to serve as The Kansas Quarter Horse Youth Association Vice President. In this position I work to better my organization and plan events and fundraisers.
Work History
Server
10 Months- Provided exceptional customer service by promptly addressing guest requests and inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Assisted in training new team members on service standards and restaurant procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
2 Years- Processed payments accurately and efficiently, ensuring a smooth checkout experience.
- Upsold menu items through effective communication of daily specials and promotions.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma
- Honor Roll all 4 years.
- I plan to Attend Washburn University to study criminology this coming fall.
- Kansas Quarter Horse Youth Association Scholarship Recipient
- Extracurricular Activities: Hayden Bowling Team all 4 years.
- Elected Captain of Hayden Bowling Team
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Team collaboration
Task prioritization
Bill computation
Multitasking and organization
Calm demeanor
Team player
Warm and friendly
Adaptable and flexible
Reliable and responsible
Team leadership
Problem-solving
Interests
Music
Horseback Riding
Law
Criminology
Timeline
Server
Cracker Barrel Restaurant
08.2025 - CurrentRead More
Server
IHOP
05.2023 - 05.2025Read More
Hayden Catholic Highschool
High School Diploma
Read More