JENNA HEWITT
Cape May Court House,NJ
Summary
Detail-oriented Medicaid Specialist with over 11 years of experience managing patient eligibility and enrollment processes in a supervisory capacity. Expertise in NJ Medicaid (DMAHS) guidelines and application procedures, along with strong proficiency in navigating various Medicaid software programs. Committed to delivering comprehensive support to consumers navigating the complexities of the healthcare system. Proven track record of enhancing operational efficiency and ensuring compliance with regulatory standards.
Overview
20
20
years of professional experience
Work History
Human Services Specialist 3
Cape May County Social Services
Rio Grande, New Jersey
07.2015 - Current
- Proficient in assessing for NJ Medicaid eligibility
- Audit Medicaid applications processed by staff to guarantee strict adherence to DMAHS completeness and accuracy standards
- Collaborate with Managed Care Organizations (MCOs) to streamline enrollment processes and prevent gaps or lapses in Medicaid coverage
- Liaise directly with Conduent to coordinate case transfers and perform proactive outreach, successfully troubleshooting and resolving system and applicant eligibility issues
- Represent the Cape May County Welfare Agency at NJ FamilyCare Supervisor Meetings, collaborating with the Director of the Office of Medicaid Eligibility Policy and Operations, other statewide agencies and other CWAs to align on state policy changes and updates
Waitress/Hostess
The Princeton / The Sea Grill
Avalon, New Jersey
01.2011 - 01.2017
- Customer Base of 250
- Time Management/ Memory
- Cashiering/Managing Register
Waitress/Hostess
Southville Corner
South Dennis, New Jersey
01.2007 - 01.2010
- Cashiering/Managing Register
- Time management/Memory
- Customer Base of 50
Education
General Science Degree -
Atlantic Cape Community College
New JerseyDiploma - Practical Nursing
Cape May County Technical School
New JerseyDiploma - General Education
Middle Township High School
New JerseySkills
- Medicaid eligibility
- Attention to detail
- Analytical thinking
- Problem-solving
- Effective communication
- Office technology
- Team collaboration
- Mentoring skills
- Self-motivation
- Multitasking
- Typing 60 wpm
Timeline
Human Services Specialist 3
Cape May County Social Services
07.2015 - Current
Waitress/Hostess
The Princeton / The Sea Grill
01.2011 - 01.2017
Waitress/Hostess
Southville Corner
01.2007 - 01.2010
Diploma - General Education
Middle Township High School
Diploma - Practical Nursing
Cape May County Technical School
General Science Degree -
Atlantic Cape Community College