Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Jenna Hill

Ivins,Utah

Summary

I have an extensive work history ranging from hospitality, guest relations, marketing and sales. I am confident I will be a terrific addition to any team. Previous work history has helped develop skills that include time management, working in high pace/traffic environments, thriving under pressure, cash handling, de-escalating upset guests, and providing great customer service. Judgment and Decision making. I pride myself on creating positive work relationships and work environments as well.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Server

Black Desert, Troon and Reef
05.2024 - Current

I currently bartend at Flo and serve at Latitude. I also do banquet events when needed.

MEMBER NEEDS PROCESSOR

ZION HEALTHSHARE
10.2023 - Current
  • Member Care
  • Directly work with our members
  • Pay Medical Bills
  • Negotiating better pricing from providers
  • Building member relationships
  • Account Processing and Management

SLOTS CASHIER/DEALER

BARONA VALLEY RANCH GOLF RESORT AND CASINO
07.2011 - 09.2023
  • Maintaining good customer service
  • Creating a fun and comfortable atmosphere for our members and guests alike
  • Building relationships with members and guests
  • Reconciled all the cash and voucher transactions at the end of the shift
  • Provided a positive work environment for coworkers and guests

SERVICE ASSOCIATE

COSTCO
09.2010 - 07.2011
  • Established a welcoming atmosphere by greeting each guest warmly
  • Maintain a tidy and organized workspace
  • Restock when low on product
  • Working with a large volume of customers and members daily
  • Provided service for customers with questions or concerns
  • Maintained a high customer satisfaction standard to meet and exceed our weekly requirements

Education

GROSSMONT COLLEGE
EL CAJON, CA
09.2010

Skills

  • Time management
  • Working in high pace/traffic environments
  • Thriving under pressure
  • Cash handling
  • De-escalating upset guests
  • Providing great customer service
  • Judgment and decision making
  • Adaptable and flexible
  • Credit
  • Cash and check transactions
  • Cleaning and sanitizing workstation
  • Work and task prioritization
  • Verbal and written communication
  • Guest and member inquiries
  • Hospitality
  • Relationship building
  • Creating positive work relationships and work environments

Hobbies and Interests

  • Golfing
  • Diving
  • Hiking
  • Painting
  • Cooking

Certification

I have my food handlers certification as well as my alcohol certification.

Timeline

Server

Black Desert, Troon and Reef
05.2024 - Current

MEMBER NEEDS PROCESSOR

ZION HEALTHSHARE
10.2023 - Current

SLOTS CASHIER/DEALER

BARONA VALLEY RANCH GOLF RESORT AND CASINO
07.2011 - 09.2023

SERVICE ASSOCIATE

COSTCO
09.2010 - 07.2011

GROSSMONT COLLEGE
Jenna Hill