JENNA JANSON
Detroit,MI
Summary
Passionate and caring professional dedicated to promoting positive change in the social and criminal justice system. Committed to advocating for individual's rights and providing compassionate support through active listening and empathetic understanding. Demonstrates reliability in task execution and maintains a determined mindset when overcoming challenges.
Overview
9
9
years of professional experience
Work History
Mental Health Technician
Listening Ear Crisis Center
11.2024 - Current
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Club House Attendant
Chandler Park Golf Course
05.2024 - 08.2024
- Efficiently took and processed customer orders, ensuring accuracy and prompt service in a high-volume environment
- Managed tee time reservations, coordinating schedules and providing exceptional customer service to ensure a smooth and enjoyable golfing experience for clients
- Maintained cleanliness and organization of golf carts, clubhouse facilities, and the surrounding course, ensuring a pristine and welcoming environment for guests
Student Assistant
Central Michigan University World Language & Cultures Department
08.2021 - 09.2024
- Assisted professors with administrative tasks, including making copies, preparing classroom materials, and handling various requests to support their teaching and research activities
- Promoted and executed on-campus activities, coordinating logistics, marketing events, and engaging students to ensure successful participation and engagement
- Actively recruited prospective students for specif majors through informational sessions, campus tours, and personalized consultations, effectively showcasing the benefits and opportunities of the academic programs
Nanny
06.2016 - Current
- Provided attentive and compassionate childcare as a nanny, ensuring the safety, well-being, and developmental growth of children through engaging activities, nutritious meal preparation, and nurturing care
Kennel Attendant
Lil' Dogs Resort
10.2018 - Current
- Maintained cleanliness and hygiene standards by regularly cleaning and sanitizing dog kennels, ensuring a safe and comfortable environment for pets under care
- Responsibly fed and provided water to dogs according to specified dietary requirements, ensuring their nutritional needs were met and promoting their health and well-being
- Facilitated and supervised group play sessions for dogs, organizing activities, ensuring safe interactions, and fostering socialization and exercise in a controlled environment
Education
Bachelor of Science - Sociology: Social and Criminal Justice, Minor Substance Use and Disorders
Central Michigan University
12-2024
Skills
- Active Listening
- Customer Service
- Rehabilitation
- De-escalation techniques
- Crisis intervention
- Justice
Timeline
Mental Health Technician
Listening Ear Crisis Center
11.2024 - Current
Club House Attendant
Chandler Park Golf Course
05.2024 - 08.2024
Student Assistant
Central Michigan University World Language & Cultures Department
08.2021 - 09.2024
Kennel Attendant
Lil' Dogs Resort
10.2018 - Current
Nanny
06.2016 - Current
Bachelor of Science - Sociology: Social and Criminal Justice, Minor Substance Use and Disorders
Central Michigan University
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