Jenna Lahaie
Indianapolis,Indiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
Certification
Work History
Sales Associate
The Runners Forum
02.2023 - 08.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Molecular Biology
Cedarville University
Cedarville, Ohio05.2027
High School Diploma -
Lawrence North High School
Indianapolis Indiana 06.2023
Skills
- Merchandising knowledge
- Teamwork and Collaboration
- Flexible Schedule
- Time Management
- Active Listening
- Reliable and punctual
- Product Recommendations
- Exceptional customer service
- Goal-Oriented
Extracurricular And Volunteer Work
- Fall Creek Valley Middle School, Varsity track and field runner- 2018
- Lawrence North High School, 3-year Varsity Cross Country Athlete 2019-2023
- Humane Society For Hamilton County, Assist with taking care of the cats (grooming, feeding, cleaning their cages)
- Tutoring Spanish-speaking children in their English and helping in the classrooms at Fall Creek Valley Middle School-2023
- HOSA -Future Health Professionals, State Leadership Conference 2022
- Quest Diagnostics laboratory intern January 2023-May 2023
Certification
- CPR certified - 2022
Languages
Spanish
Native or Bilingual
Hobbies
- Loves running and weightlifting
- Has run 3 half marathons and is currently training to run a full in the fall of 2024
- Enjoys reading
- Enjoys being around others such as family and friends
- Has a passion for Science and helping others
Timeline
Sales Associate
The Runners Forum
02.2023 - 08.2023
Molecular Biology
Cedarville University
High School Diploma -
Lawrence North High School