Jenna Lee
La Crosse
Summary
Service professional with experience to prepare for this role. Skilled in problem-solving and customer service. Strong focus on achieving results, team collaboration, and being adaptable to changing need. Known for effective communication, reliability, and maintaining and upholding high standards.
Overview
8
8
years of professional experience
Work History
Service Professional
Olive Garden
09.2021 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Collaborated with team members to maintain efficient restaurant operations during peak hours.
- Assisted in training new staff, promoting adherence to service standards and operational procedures.
- Managed inventory levels, supporting timely restocking of supplies and minimizing waste.
Crew Trainer
Culver's
06.2017 - 08.2021
- Trained new team members on operational procedures and customer service standards.
- Monitored crew performance and provided feedback to enhance productivity and efficiency.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Whitewater High School
Whitewater, WISkills
- Customer service
- Team collaboration
- Staff training
- Service standards
- Time management
- Conflict resolution
Timeline
Service Professional
Olive Garden
09.2021 - Current
Crew Trainer
Culver's
06.2017 - 08.2021
High School Diploma -
Whitewater High School