Jenna Lemberger
Aurora St. Luke's Medical Center
Milwaukee,WI
9
years of professional experience
Highly motivated Phlebotomist transitioning into Medical Assisting with CCMA certification. Combines comprehensive classroom training including a 160 hour externship, providing strong foundations in both clinical tasks including vital signs, patient intake, phlebotomy and administrative operations. Eager to secure a medical assistant role to apply exceptional patient care skills and support daily clinical operations.
Work History
Phlebotomist
2 Years 4 Months- Performed venipuncture and capillary draws with precision to collect blood samples.
- Trained and mentored junior phlebotomists on best practices and techniques.
- Collaborated with healthcare professionals to streamline patient flow and reduce wait times.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Food Service Leader
8 Months- Oversaw daily food service operations ensuring compliance with health and safety regulations.
- Developed and implemented process improvements to enhance workflow efficiency in kitchen operations.
- Conducted regular quality assurance checks to ensure food safety and service excellence.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Warehouse Order Selector
3 Years 10 Months- Assisted with projects to learn new skills and support team objectives.
- Promoted safety in the warehouse by identifying and addressing hazards while adhering to OSHA regulations.
- Executed order fulfillment with precision for accurate item sizes and quantities.
- Loaded items securely to minimize damage during transportation.
- Operated forklifts and pallet jacks to move pallets efficiently and meet strict deadlines.
Shift Leader
2 Years 2 Months- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Managed inventory levels, ensuring timely restocking of supplies to meet customer demand.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Technical Diploma - Medical Assisting
Skills
Assisted with clinical tasks including monitoring vital signs
administering injections
performing phlebotomy
and setting up EKGs.
Supported administrative functions such as managing electronic health records
scheduling appointments
and facilitating patient check-ins.
Exhibited soft skills through active listening
demonstrating empathy
maintaining organization
and collaborating effectively with team members.
Adhered to safety and compliance standards by following HIPAA guidelines
implementing infection control measures
and maintaining CPR/BLS certification.
Timeline
Phlebotomist
Aurora St. Luke's Medical Center
04.2024 - CurrentRead More
Food Service Leader
Aurora Sinai Medical Center
08.2023 - 04.2024Read More
Warehouse Order Selector
Kroger
10.2019 - 08.2023Read More
Shift Leader
Hardee's
07.2017 - 09.2019Read More
Herzing University
Technical Diploma from Medical Assisting
Read More