Jenna Mangan

• Lead daily execution of aircraft maintenance operations, directing multidisciplinary technicians to meet production schedules, resolve constraints, and maintain safe-for-flight standards.
• Oversaw F/A-18 ramp operations during a temporary assignment, ensuring aircraft readiness for Functional Check Flights (FCF) and delivery by enforcing strict quality and safety standards.
• Led recruitment and onboarding initiatives as the department hiring manager, creating tailored interview processes and training programs that enhanced team capability and retention.
• Led continuous improvement initiatives and root cause corrective actions (RCCA) to reduce rework and improve maintenance flow.
• Coordinated recovery actions for out-of-sequence work, engineering dispositions, and material shortages to protect schedule and delivery commitments.
• Utilized production KPIs (schedule performance, rework, and flow efficiency) to drive accountability and continuous improvement across maintenance lines.
• Partnered with Engineering, Quality, and Supply Chain to disposition NCRs and resolve technical and logistical constraints impacting aircraft completion.
• Led internal audits and readiness reviews, ensuring strict adherence to aerospace quality standards and regulatory requirements, thereby maintaining high levels of operational integrity and mission readiness.

• Managed detailed recordkeeping operations for 18 active-duty aircraft, ensuring maintenance history and discrepancies were accurately logged and accessible for real-time decision-making.
• Supervised 14 personnel, coordinating task assignments and mentoring junior staff on procedural compliance and data entry standards.
• Designed, authored, and implemented training materials and standard operating procedures, significantly increasing process efficiency and reducing record discrepancies.
• Synchronized inspection cycles with operational schedules by coordinating PHASE inspection packet preparation, inventory availability, and cross departmental task alignment.
• Audited technical directives and maintenance logs to validate regulatory compliance, minimizing inspection findings and improving readiness metrics.
• Developed and implemented new reporting mechanisms to provide leadership with real-time visibility into aircraft readiness and maintenance cycles.
• Facilitated cross-functional meetings with maintenance, supply, and command leadership to ensure transparency and alignment in recordkeeping priorities.

•Performed and oversaw F/A-18 maintenance and launch operations in a safe-for-flight line environment.
• Led Ramp operations during Functional Check Flights and aircraft delivery, ensuring maintenance quality, safety, and operational readiness.
• Performed component removal, replacement, rigging, and incorporation of modifications and Technical Directives to ensure aircraft performance and
compliance.
• Conducted detailed inspections, troubleshooting, repairs, and built-in tests on critical aircraft systems, verifying and resolving Non-Conformance Reports.
• Managed maintenance tracking using MDART and OOMA systems, collaborated with engineering and quality assurance, and supported
international flight evaluations.

• Served as Alternate Lead for aircraft maintenance teams, coordinating daily tasks and ensuring adherence to safety and quality standards.
• Performed minor structural repairs including TEF and aileron boots, composite repairs, and precision trimming of aircraft panels.
• Removed and replaced a wide range of aircraft components including trailing edge flaps (TEFs), engines, and systems within the Airframe Mounted Accessory Drive (AMAD) bays. Incorporated numerous Technical Directives
(TDs) to maintain aircraft compliance with evolving engineering and regulatory requirements.
• Acted as Plane Captain, responsible for pre- and post-flight inspections, aircraft servicing, and ensuring overall aircraft readiness.
• Conducted defueling and pencil draining operations in strict compliance with safety protocols and environmental regulations.
• Collaborated with cross-functional teams to support efficient workflow and timely completion of Service Life Modification tasks.

• Managed F/A-18 frontline maintenance and daily readiness inspections, ensuring compliance with safety and operational standards for flight safety.
• Served as Plane Captain, overseeing pre/post-flight inspections, aircraft servicing, and coordinating with flight crews to maintain mission readiness.
• Directed line shack operations, including maintenance workflow, parts inventory, and communication between flight crews and maintenance teams during deployments.
• Led shift briefings and multi-disciplinary maintenance crews, providing technical instruction and mentorship in troubleshooting and repairs of hydraulic, pneumatic, and avionics systems.
• Executed critical system repairs in field and depot environments, maintained detailed documentation, collaborated on manpower and material planning, and supported crew certification programs during deployment.