Jenna Mangan
Jacksonville,FL
Summary
Dynamic and results-driven leader with over 10 years of mechanical and management experience in military and civilian aviation operations. Committed to fostering quality and safety in daily operations while minimizing rework to deliver exceptional products. Proven leadership skills focused on driving team performance and achieving operational excellence. Seeking to leverage expertise in a role that supports continuous improvement and innovation.
Overview
11
11
years of professional experience
Work History
Operations Manager
The Boeing Company
Jacksonville, USA
02.2023 - Current
- Supported the successful launch of a new P-8 modification program projected to manage 100+ aircraft
- Utilizes lean practices to achieve streamlined results
- Fosters relationships at all levels of leadership and cross-functional teams to drive collaboration, optimize performance, and achieve organizational goals
- Coordinate everyday tasks for senior managers.
- Manage aircraft statement of work for large government aircraft modifications of 30,000 hours valued over many millions of dollars
- Collaborate with cross functional teams to meet department goals and objectives
- Increased first pass quality by 20% to drive operational performance by standardizing work and processes
- Well-versed in MRO regulations and processes, ensuring compliance, efficiency, and adherence to industry best practices in maintenance operations
Aircraft Logs & Records Administrator
U.S. Navy
07.2018 - Current
- Lead Petty Officer over 14 sailors
- Manage and locate aircraft parts using Optimized Organizational Maintenance Activity/Naval Aviation Logistics Command Management Information System and logbooks, ensuring accurate inventory tracking and streamlined supply chain operations
- Track and maintain 18 Aircraft Discrepancy Logbooks to support maintenance planning and reduce downtime
- Review and verify technical directives for applicability, ensuring regulatory compliance
- Compile and manage aircraft PHASE Inspection packets, ensuring seamless scheduling and parts availability
Aircraft Mechanic
Boeing
Jacksonville, FL
07.2019 - 02.2023
- As team lead, led a team of 10, assigning tasks and executing daily operational plans to meet maintenance objectives
- Conducted Tier meetings, coordinated workflow, and ensured compliance with technical directives and modifications
- Performed aircraft testing, including hydraulic bleeds, flight control surface checks, landing gear swings, cabin pressure tests, LCS purging, and OBOGS evaluations
- Removed and replaced aircraft components, engines, and ejection seats, ensuring adherence to safety and regulatory standards.
- Identified and documented nonconformances, verifying and addressing repair discrepancies
- Serviced and rigged critical systems, including engines, hydraulics, landing gear, tail hooks, and tires
- Efficient with electronic maintenance systems for maintenance tracking and troubleshooting
- Explosive Ordnance Qualified (SMDC, TLX, CADS); experienced in ejection seat removal, installation, arming, and de-arming.
- Delivered proficient technical support during the course of German Flight Evaluation
Aviation Mechanic
U.S. Navy
Lemoore, CA
07.2014 - 07.2018
- Inspected, repaired, and replaced hydraulic system pumps, actuators, and auxiliary power systems
- Maintained landing gear, brakes, pneumatic systems, reservoirs, emergency actuators, and master brake cylinders
- Performed daily, preflight, post-flight, and periodic inspections, ensuring aircraft readiness
- Implemented preventive maintenance
- Troubleshot hydraulic and pneumatic system components to resolve performance issues.
- Fabricated and repaired F/A-18 structural components
- Provided intermediate and depot-level support, performing on-site and in-shop repairs for F/A-18 squadrons
- Crew Lead of 35 sailors, coordinating flight line operations and maintenance tasks.
- Mentored junior mechanics by providing hands-on training, guidance on technical procedures, and best practices, enhancing team proficiency and operational efficiency
Education
Bachelor of Science - Aviation Management
Liberty University
Lynchburg10.2024
Skills
- FAA Private Pilot License with Instrument Rating
- P-8 Poseidon, F-18 Hornet, F/A-18 Super Hornet, C-130, H-60
- Familiar with FAA regulations
- Secret Security Clearance
- Communication Skills
- Advanced Soft Skills
- Problem Solving
- Strategic Decision Making
- Six Sigma Yellow Belt/ Lean Practices
- Quality Systems
Timeline
Operations Manager
The Boeing Company
02.2023 - Current
Aircraft Mechanic
Boeing
07.2019 - 02.2023
Aircraft Logs & Records Administrator
U.S. Navy
07.2018 - Current
Aviation Mechanic
U.S. Navy
07.2014 - 07.2018
Bachelor of Science - Aviation Management
Liberty University
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