Summary
Overview
Work History
Education
Skills
Websites
Gmail
Timeline
Generic

Jenna Marie John

Tempe,USA

Summary

Accomplished professional with over 10 years of management experience, including roles as Director of Nursing and Case Management, successfully expanding programs and revenue through strategic initiatives. Recent experience as a server further enhanced skills in billing and online sales, demonstrating adaptability and a strong customer focus. Recognized for being results-driven and eager to leverage leadership and service expertise in a dynamic restaurant role in Arizona. Committed to delivering exceptional service while driving operational excellence and fostering team collaboration.

Overview

20
20
years of professional experience

Work History

Retail Merchandiser

Self Employed Web
02.2016 - Current
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.

Server

Cedar Chest
04.2022 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Billing Specialist

Grassmasters
06.2020 - 07.2022
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

Registered Nurse

Various Agencies
05.2005 - 08.2016
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Implemented evidence-based nursing interventions, contributing to improved quality of care and patient satisfaction scores.
  • Created patient assessments and plans for individual home care needs.
  • Led process improvement initiatives aimed at enhancing efficiency in case management operations while maintaining excellent clinical outcomes.
  • Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
  • Worked with suppliers and vendors on provision of medical equipment, items and services.

Education

Bachelor of Arts - Nursing LPN To RN

Northland
Thief River Falls, MN
05-2005

Skills

  • Customer satisfaction
  • Strong organizational skills
  • Client relations
  • Maintaining cleanliness
  • Exceptional communication
  • Proficient in POS system usage
  • Order accuracy
  • Multidisciplinary approach
  • Comprehensive discharge process management
  • HIPAA compliance
  • Chronic disease management

Gmail

  • Javascript must be enabled in order for you to use Gmail. However, it seems Javascript is either disabled or not supported by your browser. Learn more at our Help Center.
  • If you're having trouble loading, visit the Gmail help center.
  • This is taking longer than usual. Try reloading the page.
  • If that doesn't work, you can:
  • 1. If you're on a slow connection, try basic.
  • 2. For more troubleshooting tips, visit the help center.
  • Conversation opened. 1 unread message.
  • Skip to content
  • Using Gmail with screen readers
  • Keyboard shortcuts
  • Gmail (standard view) guide

Timeline

Server

Cedar Chest
04.2022 - 07.2024

Billing Specialist

Grassmasters
06.2020 - 07.2022

Retail Merchandiser

Self Employed Web
02.2016 - Current

Registered Nurse

Various Agencies
05.2005 - 08.2016

Bachelor of Arts - Nursing LPN To RN

Northland

Similar Profiles

CREATE PROFILE