Summary
Overview
Work History
Education
Skills
References
Timeline
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Jenna Matice

Redwood,NY

Summary

Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge. Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Reliable Teller recognized for high productivity levels and efficiency in completing tasks. Possess specialized skills in customer service, cash handling, and transaction accuracy. Excel at communication, problem-solving, and time management, ensuring smooth and efficient operations in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Seasonal Teller

Watertown savings bank
Alexandria Bay, NY
04.2024 - 11.2024
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Balanced cash drawers on a daily basis.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Answered customer inquiries regarding bank products and services.

Cashier

Dailys foods Big m
Alexandria Bay, New York
08.2017 - 05.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.

Education

High School Diploma -

Alexandria Central High School
Alexandria Bay, NY
06-2014

Skills

  • Cash Handling
  • Regulatory Compliance
  • Asset Protection
  • Customer Relationship Building
  • Drawer balancing
  • Strong Work Ethic
  • Excellent communication skills
  • Cash handling expertise
  • Friendly
  • Excellent time management skills
  • Reliable
  • Cash counting

References

  • Skye Ryder McCauley - ryder@wsbny.com. Diane Willix- 315-482-3230. Amy Roberts- 315-767-6747

Timeline

Seasonal Teller

Watertown savings bank
04.2024 - 11.2024

Cashier

Dailys foods Big m
08.2017 - 05.2023

High School Diploma -

Alexandria Central High School

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Jenna Matice