Jenna McMullen
Edna,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Currently attending college online with goals to graduate with a BBA in Marketing and with a minor in communications.
Overview
4
4
years of professional experience
Work History
Sales Associate/Receptionist
The Homestead
Victoria, TX
08.2021 - 07.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Scheduled and completed orders and organized product deliveries to meet customer timetables.
Personal Shopper
Walmart
Morehead City, NC
01.2020 - 06.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Stylist/Receptionist
Bliss Bridal
Victoria, TX
06.2018 - 12.2019
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Organized sales area and work station to showcase products and boost sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Promoted products and services on social media platforms to increase reach, engage with potential customers.
Education
No Degree - BBA Marketing
Lamar University
High School Diploma -
Industrial High School
Vanderbilt, TX05.2017
Skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- CPR / AED / First-Aid Certified
- Customer Service
- Store Opening and Closing
- Time Management
- Detail Oriented
- Verbal and Written Communication
- Cash Handling
- POS System Operations
- Customer Needs Assessment
Timeline
Sales Associate/Receptionist
The Homestead
08.2021 - 07.2022
Personal Shopper
Walmart
01.2020 - 06.2021
Stylist/Receptionist
Bliss Bridal
06.2018 - 12.2019
No Degree - BBA Marketing
Lamar University
High School Diploma -
Industrial High School
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