Jenna Moon
Tallahassee,FL
Summary
Hardworking Customer Service Representative with 11 months of experience working at Publix Super Markets. Trained in project and time management with extensive knowledge of premire customer service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Jimmy Johns
Tallahassee, FL
08.2021 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Front End Associate
Publix Super Markets
Tallahassee, FL
01.2020 - 03.2021
- Gathered shopping baskets and carts and relocated to designated areas.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Education
Associate Of Arts - General Studies
Tallahassee Community College
Tallahassee, FL05.2025
Leon High School
Tallahassee, FL05.2021
Skills
- Team Contribution
- Guest Services
- Client Needs Assessment
- Customer Complaint Resolution
- Time management
- Problem resolution
- Articulate
- Independent Worker
- Communicates well with others
- Motivated
References
Available upon request.
Timeline
Delivery Driver
Jimmy Johns
08.2021 - 01.2025
Front End Associate
Publix Super Markets
01.2020 - 03.2021
Associate Of Arts - General Studies
Tallahassee Community College
Leon High School