Jenna Norris
Heath
Summary
Detail-oriented healthcare professional with extensive experience as a Phlebotomist, Nursing Aide, and Patient Care Technician. Expertise in lab ordering, specimen collection, paternity testing, and office management, consistently delivering results with minimal supervision. Proven ability to multitask effectively in fast-paced environments, ensuring accurate patient care and efficient workflow across clinical and laboratory settings. Recognized for exceptional teamwork and adaptability to evolving clinical needs while maintaining high standards of hygiene and patient satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Phlebotomist
Labcorp
Newark, OH
06.2022 - 04.2026
- Ordered and drew patient labs, collected samples, and performed paternity tests to ensure accurate diagnostics
- Conducted specimen drop-offs and drug screens, maintaining strict chain-of-custody protocols
- Ran the office with minimal supervision, demonstrating strong multitasking and organizational skills
Nursing Aide/Orderly/Attendant
Homestead Center
Lancaster, OH
06.2008 - 07.2022
Patient Care Tech
Lancaster, OH
06.2015 - 10.2015
STNA
Auora Manor
Aurora, OH
02.2005 - 06.2006
- Served as nursing assistant from 02/2005 to 06/2006, supporting patient care and daily living activities
Education
High School Diploma - nursing
Central Ohio Tech College
Newark, OH01-2011
Skills
- EMR systems
- Nursing
- Laboratory information systems
- Phlebotomy
- Drug screening
- Office administration
- Specimen processing
- Patient data entry
- Ob/Gyn
- Vital signs
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Certification
- Nursing assiant
- CPR
Timeline
Phlebotomist
Labcorp
06.2022 - 04.2026
Patient Care Tech
06.2015 - 10.2015
Nursing Aide/Orderly/Attendant
Homestead Center
06.2008 - 07.2022
STNA
Auora Manor
02.2005 - 06.2006
High School Diploma - nursing
Central Ohio Tech College