Jenna Odeh

Dynamic Medical Assistant with proven expertise at Concentra Occupational Health, excelling in patient care and electronic health records management. Adept at enhancing team collaboration and improving processes, I deliver exceptional customer service while ensuring compliance with HIPAA regulations. Passionate about fostering a positive environment and supporting patient well-being through effective communication.

• Certified Medical Assistant- 11/2024- Present, Completed accredited medical assistant training program, demonstrating proficiency in clinical and administrative tasks. Skilled in patient care, vital signs, phlebotomy, EKGs, injections, and medical documentation. Knowledgeable in HIPAA compliance and electronic health records (EHR).
• BLS Certification, 01/01/25, Present, Certified in Basic Life Support (BLS): Knowledgeable in CPR, AED use, and emergency response techniques for adults, children, and infants, Proficient in Life-Saving Interventions: Skilled in recognizing and responding to cardiac arrest and respiratory emergencies, AHA-Compliant Certification: Trained in accordance with American Heart Association (AHA) standards, Hands-On Experience: Demonstrated ability to perform BLS procedures in simulated and real-life settings
• Certified Medical Assistant, 11/01/24, Present, Detail-oriented and compassionate Certified Medical Assistant with experience delivering exceptional patient care and administrative support in healthcare settings, Proficient in clinical procedures, electronic health record (EHR) management, and patient education, Adept at multitasking in fast-paced environments while maintaining a strong focus on accuracy and patient satisfaction, Passionate and dedicated to contributing to high-quality healthcare delivery
• CPI Certification, 02/01/24, Present, Trained in nonviolent crisis intervention techniques to safely de-escalate volatile situations, Developed skills in recognizing signs of escalating behavior and applying appropriate intervention strategies, Focused on maintaining safety, dignity, and respect for individuals during crisis situations, Certified in techniques that prioritize the physical and emotional well-being of both staff and individuals in care
• First Aid Certification, 10/01/23, Present, Proficient in providing immediate medical assistance in a variety of emergency situations, including wound care, fracture stabilization, and injury assessment, Skilled in administering basic life-saving techniques such as controlling bleeding, immobilizing injuries, and managing shock, Capable of effectively responding to medical emergencies ranging from minor injuries to critical incidents
• CPR Certification, 10/01/23, Present, Proficient in Cardiopulmonary Resuscitation techniques, including chest compressions, rescue breathing, and defibrillator operation, Skilled in assessing emergency situations and delivering prompt, effective aid to individuals experiencing cardiac arrest or respiratory failure, Demonstrated ability to remain calm under pressure and communicate effectively with emergency services personnel

Recognized for academic excellence with consistent honors status for over two years at the college level. Demonstrated strong work ethic, critical thinking, and commitment to high academic standards.