Jenna Pedley
Houston,Texas
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual experienced in handling customer complaints and replenishing stock. Flexible and friendly team player dedicated to demonstrating honesty and integrity with customers, team members and supervisors.
Overview
17
17
years of professional experience
Work History
Sales Associate
Academic Outfitters
Houston, TX
03.2025 - Current
- Assisted customers with product selection and inquiries.
- Maintained knowledge of current promotions and store policies.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise displays to enhance customer experience.
- Handled customer complaints professionally and efficiently.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
Founder and President
Disabilities Club
01.2022 - 01.2023
- Organized community building and support for disabled students at St
- Agnes Academy
- Coordinated fundraiser and meetings
- Collaborated with the Coalition of Texans with Disabilities and organized engagement from club members
Volunteer
Friends for Life
01.2022 - 01.2023
- Specialized in caring for the cats at the shelter
- Completed training to qualify for interacting with and caring for the animals
- Cleaned after, fed, and played with the cats
- Organized donations
O-Crew
06.2022 - 07.2022
- Served as a lifeguard at the pool and various lakefront activities
- Lifeguarded slides, blobbing, kayaking, canoeing, sailing, paddleboarding, snorkeling, and other lakeside activities
- Helped with office work and various secretarial tasks
- Aided counselors in camper supervision
- Worked on grounds upkeep and cleaning the companion Whispering Pines Golf Course that offers a golfing program for campers
Intern
Bayes Achievement Center
07.2022 - 06.2022
- Shadowed various positions within the school, including teachers, speech and music therapists, and various psychologists
- Volunteered for any outlying tasks inside and outside the classrooms
- Interacted and worked with the students
Design Manager
Moonshot
06.2022 - 05.2022
- Week-long engineering program for a mission to the lunar south pole
- Worked in the group assigned to designing the gloves and helmet for the mission
- Designed with the help of other team members, collaborating with other teams, and consulting NASA experts
Camper Leadership Program
06.2021 - 07.2021
- Three-week long leadership program
- Received Red Cross certifications in lifeguarding, CPR, first aid, and bloodborne pathogens
- Daily group bonding and physical conditioning activities
- Climbed a mountain over a three-day period
West University Dance Centre
01.2009 - 01.2020
- Danced two general ballet classes a week, each ranging from and hour and a half to two hours
- Attended one conditioning class and one pointe technique class a week, each being about an hour in length
- Assisted in teaching younger ballet classes for around one class a week
- Performed in a yearly recital and aided in the performance of the younger ballet classes
Education
undergraduate degree - astrophysics
Baylor University
01.2024
Skills
- Mail distribution
- File systems maintenance
- Spreadsheet tracking
- Data entry
- Quick learner
- Creative and resourceful
- Teamwork and collaboration
- Job shadowing
- Professionalism and etiquette
- Research and analysis
- Dependable and reliable
- Microsoft Office Suite
- Customer service
- Point-of-sale operation
- Customer relationship management
- Team collaboration
- Problem solving
- Stocking and receiving
Timeline
Sales Associate
Academic Outfitters
03.2025 - Current
Intern
Bayes Achievement Center
07.2022 - 06.2022
O-Crew
06.2022 - 07.2022
Design Manager
Moonshot
06.2022 - 05.2022
Founder and President
Disabilities Club
01.2022 - 01.2023
Volunteer
Friends for Life
01.2022 - 01.2023
Camper Leadership Program
06.2021 - 07.2021
West University Dance Centre
01.2009 - 01.2020
undergraduate degree - astrophysics
Baylor University