Vivian Sparks
Athens,TN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Sales Associate
Home Depot
Ontario, OH
08.2003 - 02.2004
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep area clean and neat.
- Performed project demonstrations.
Estimator Assistant
Adena Corporation
Mansfield, OH
01.2001 - 05.2003
- Acquired subcontractors to bid on projects.
- Supplied each subcontractor with the appropriate specs and blueprints required to make an accurate bid.
- Backed-up receptionist on the multi-line phone system.
Accounts Receivable Clerk
M.P. Wilkins Supply Co., Inc.
Toledo, OH
08.1988 - 08.1999
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Backed-up receptionist on the multi-line phone system.
- Back-up for the data processing department.
Rate Department Manager
Morgan Express, Inc.
Irving, TX
03.1984 - 07.1987
- Supervised 10 employees in the daily processing of freight waybills in an accurate and timely manner.
- Improved upon the flow of department's organization.
- Handled the evening's incoming calls.
Assistant Store Manager/Cashier
Karry-Out Korner
Ardmore, OK
03.1983 - 02.1984
- Managed the day-to-day operations of the store, including customer service, and inventory management.
- Operated the cash register, maintained store appearance, stocked shelves and prepared food.
Computer Programmer/Operator
Drug-Sav, Inc.
Tyler, TX
12.1982 - 03.1983
- Collaborated with the current users to get their input on issues and how the system could be improved upon.
- Reprogrammed the current inventory operating system to address user issues.
- Tested, then implemented the new operating system.
Education
Associate of Applied Science - Data Processing
North Central Technical College
Mansfield, OH06.1982
High School Diploma -
Northmor High School
Galion, OH06.1980
Builders Exchange of Ohio
Columbus, OHSkills
- Excellent Communication Skills
- Positive and Professional
- Exceptional Customer Service
- Staff Management
- Team Leadership
- Time Management
- Performance Evaluations
- Data Entry
- File Organization
- Records Management
- Inbound Calls
- Word Processing
- Telephone Reception
- Workflow Optimization
- Mail Distribution
- Office Supply Management
- Inventory Management
- Office Management
Timeline
Sales Associate
Home Depot
08.2003 - 02.2004
Estimator Assistant
Adena Corporation
01.2001 - 05.2003
Accounts Receivable Clerk
M.P. Wilkins Supply Co., Inc.
08.1988 - 08.1999
Rate Department Manager
Morgan Express, Inc.
03.1984 - 07.1987
Assistant Store Manager/Cashier
Karry-Out Korner
03.1983 - 02.1984
Computer Programmer/Operator
Drug-Sav, Inc.
12.1982 - 03.1983
Associate of Applied Science - Data Processing
North Central Technical College
High School Diploma -
Northmor High School
Builders Exchange of Ohio
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