Jenna Porter
Ocklawaha,FL
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
Rolling Acres Dentistry
Lady Lake, FL
02.2020 - Current
- I am responsible for ensuring smooth daily operations, as well as efficient patient flow. I also oversee the schedule, and handle all insurance claims.
Cashier
Winn Dixie
Eustis, FL
01.2016 - 02.2019
- I was a cashier, but I would occasionally be assigned to other jobs in the store such as stocking shelves, helping at the customer service desk, and working in the floral department.
Education
High School Diploma -
Umatilla High School
Umatilla, FLSkills
- Cash Handling
- Eaglesoft
- Insurance Verification
- Cashiering
- Front desk
- Customer Service
- Dental office experience
- Dental receptionist
- Office administration
- Communication skills
- Problem solving
- Attention to detail
- Scheduling
- Customer support
- Treatment Coordinator
- Product Sales
- Appointment coordination
- Patient scheduling
- Multi-line phone management
- End-of-day reporting
References
- Carmen Serrano 352-286-1577
- Kierstyn Cook 352-502-6378
- Kyeanna Ruff 352-434-8996
Timeline
Front Desk Coordinator
Rolling Acres Dentistry
02.2020 - Current
Cashier
Winn Dixie
01.2016 - 02.2019
High School Diploma -
Umatilla High School
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