Jenna Powers
Winona,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Human Resource Management position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Server
Roccos Pizza
02.2022 - Current
- Provided attentive service to customers, performing cash/credit transactions and promptly serving food and beverages while addressing their needs and answering questions. Efficiently communicated with kitchen staff to ensure timely delivery of meals.
Direct Support Professional
Home And Community Options Inc.
07.2021 - 09.2021
- Provided comprehensive support to disabled clients, including assistance with daily living tasks, recreational activities, nutrition, hygiene, and maintaining a safe environment.
- Promoted clients' well-being and independence through personalized care, encouraging social interactions, healthy nutrition, and maintaining a clean and organized environment.
Shift Manager
McDonald's
02.2020 - 07.2021
- Coached and motivated crew members to enhance performance, efficiency, and task-oriented work.
- Successfully managed various aspects of store operations, including communication, food production, labor, waste management, customer complaints, cash deposits, and ensuring exceptional quality, service, and cleanliness for customers.
Cashier/Restaurant Busser
Wilmot Mountain Ski Resort
12.2016 - 01.2020
- Provided courteous and professional customer service, handling inquiries, suggestions, and completing transactions efficiently.
- Maintained a clean environment by collecting trash, wiping tables, sweeping, and transporting dirty dishes to kitchen. Additionally, performed inventory control, stocking merchandise, and learned various positions to provide backup support when needed.
Cheerleading/Tumbling Coach
Westosha Legacy Athletic Club
06.2018 - 08.2019
- Fostered a positive fitness environment by effectively communicating with athletes, promoting confidence, and utilizing empathy to encourage their progress.
- Adapted lessons to cater to individual needs of gymnasts and cheerleaders, considering factors such as age, size, and skill level. Provided spotting during tumbling and trampoline activities to prevent injuries. Developed personalized routines to help athletes achieve their goals while emphasizing stretching, mobility work, and proper form for safe strength-building.
Server/Concierge
Fox Point
05.2017 - 08.2018
- Developed strong relationships with Fox Point Assisted Living Facility residents, providing attentive service and addressing their needs promptly.
- Efficiently managed dining operations by interacting with residents, answering questions, recording orders, and ensuring timely delivery of meals while considering food allergies.
- Facilitated guest check-in and check-out processes to increase guest convenience while addressing resident and family inquiries with timely and professional responses via phone, email and in-person interactions.
Education
Bachelor of Science - Business Administration & HR Management
Winona State University
Winona, MN05.2024
High School Diploma -
Richmond-Burton Community High School
Richmond, IL05.2019
Skills
- Interpersonal Skills
- Organizational Skills
- Team Management
- Easily Adaptable
- Customer Service
- Attention to Detail
- Active Listening
- Microsoft Office
Timeline
Server
Roccos Pizza
02.2022 - Current
Direct Support Professional
Home And Community Options Inc.
07.2021 - 09.2021
Shift Manager
McDonald's
02.2020 - 07.2021
Cheerleading/Tumbling Coach
Westosha Legacy Athletic Club
06.2018 - 08.2019
Server/Concierge
Fox Point
05.2017 - 08.2018
Cashier/Restaurant Busser
Wilmot Mountain Ski Resort
12.2016 - 01.2020
Bachelor of Science - Business Administration & HR Management
Winona State University
High School Diploma -
Richmond-Burton Community High School
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