Highly focused and dependable graduate with proven leadership, organizational, and excellent communication skills, along with a Bachelor’s of Science, majoring in Human Health Science. Throughout diverse experiences I have a positive and uplifting attitude, along with having the ability to resolve conflicts. and dedicated individual.
• Update medical charts and document chief complaints through EHR and Compulink
• Perform testing such as visual acuity, goldman implantation, ICare, manual refractions and autorefraction, pupillary assessment, and manual lensometry
• Diagnostic testing such as OCT, central and peripheral visual fields, fundus photos, IOL Master, topography, pachymetry
• Administering dilation and anesthetic drops, triage, RX refills, and patient education
• Assist in minor surgical procedures
• Answer patient questions and concerns
• Scribe for providers and complete other duties as assigned
• Responsible for delivering exceptional in-store shopping experiences
• Engaged with customers to build highly satisfied and loyal customer relationships through engagement, uncovering needs, making product recommendations, etc.
• Assist with floorset execution, window changes, visual presentation and marketing placement
• Maintain product replenishment activities that kept the store full and abundant
• Always implement Bath & Body Works values, policies, and procedures
• Greeted customers entering building, gathering nature and purpose of visit, and directed or escorted them to specific destination
• Promptly answered telephone switchboard provided information, taking messages, forwarding calls, or scheduling appointments
• Received payment and record receipts for services
• Handled many tasks and responsibilities along with training new employees (receptionist)