Jenna Rhoads
Jackson
Summary
Night auditor, with almost 2 years experience as a front desk receptionist for Baymont Inn and Suites. I am reliable and trust worthy. I am compassionate and kind. I am moving to Wyoming, Michigan and need a job.
My favorite bible verse is
"KIND WORDS ARE AS THE HONEYCOMB. SWEET TO THE SOUL. HEALTH TO THE BONES"
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
Work History
Night Auditor
Baymont inn and suites
Jackson
12.2023 - 10.2025
- Managed front desk operations during night shifts.
- Ran night audit.
- Greet guests with a smile!!
- Clean the front desk area.
- Set up breakfast and coffee.
- Assisted guests with check-ins, check-outs, and inquiries efficiently.
- Coordinated with housekeeping to prepare rooms for incoming guests.
- Resolved guest complaints promptly to maintain satisfaction levels.
- Monitored security systems to ensure safety of guests and property.
- Processed guest check outs and providing receipts.
- Documented wake-up requests
Crew Member
Mcdonalds
Otter Lake
04.2015 - 08.2017
- Engaged with customers to ensure satisfaction and resolve any concerns promptly.
- Instructed new team members on correct procedures for operations.
- I cooked in the kitchen mostly.
- Ran the front cashier along and drivethrough as well
- Provided friendly customer service in a fast-paced environment.
- Prepared and assembled food items according to safety standards.
- Maintained cleanliness and organization of workstations during shifts.
Education
GED
Ottawa Lake, MISkills
- Night audit
- Front desk operations
- Guest services
- Security monitoring
- Cash handling
- Conflict resolution
- Checking guests in and out
- Punctual and dependable
- Strong work ethic
- Light maintenance duties
Timeline
Night Auditor
Baymont inn and suites
12.2023 - 10.2025
Crew Member
Mcdonalds
04.2015 - 08.2017
GED