Jenna Roman Padilla
PHOENIX,AZ
Summary
Dedicated Personal Shopper at Walmart with a proven track record in enhancing customer satisfaction through tailored shopping experiences and community service opportunities. Leveraged strong product knowledge and attention to detail to optimize inventory management and streamline workflows, significantly improving operational efficiency during peak periods. Committed to delivering exceptional customer service in a fast-paced environment. Willing to answer questions, create customer relationships, and make sure all customers are satisfied.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
Work History
Personal Shopper
Walmart
Phoenix, USA
02.2024 - Current
- Facilitated collaboration among team members to optimize inventory management processes.
- Executed Walmart's online ordering system to ensure precise order fulfillment.
- Designed and implemented personalized
- shopping experiences tailored to customer preferences.
- Increased sales by 10%
- Led team collaboration to streamline workflows and boost productivity during peak periods.
- Facilitated successful cycle counts to enhance inventory accuracy within fulfillment center.
- Cultivated extensive product knowledge to deliver tailored recommendations aligned with customer needs.
- Facilitated customer inquiries regarding product information and support.
- Dedicated Personal Shopper at Walmart with a proven track record in enhancing customer satisfaction through tailored shopping experiences.
- Leveraged strong product knowledge and attention to detail to optimize inventory management and streamline workflows, significantly improving operational efficiency during peak periods.
- Committed to delivering exceptional customer service in a fast-paced environment.
- Willing to learn and work with peers to provide excellent work environment.
Intern
NATIVE HEALTH of Phoenix
Phoenix, AZ
08.2025 - 05.2026
- Assisted team in delivering community health services to diverse populations.
- Coordinated outreach programs to promote health education and resources.
- Supported data collection efforts for patient care and program evaluation.
- Organized health events, ensuring materials and logistics were in place.
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed inquiries to relevant departments.
- Organized and categorized documents for efficient retrieval and management.
Junior Volunteer
St. Joseph's Hospital and Medical Center
Phoenix, AZ
06.2023 - 07.2023
- Assisted medical staff with patient care and support tasks.
- Maintained cleanliness and organization in patient areas and common spaces.
- Facilitated communication between patients, families, and healthcare professionals.
- Helped with administrative tasks, including filing and managing supplies.
- Engaged with patients to provide comfort and companionship during visits.
- Provided support to staff in preparing documents for distribution.
- Filed paperwork in an organized manner according to established protocols.
- Coordinated patient discharge plans with healthcare teams and family members.
- Supported patients in understanding post-discharge care instructions and follow-up appointments.
- Reviewed patient records to identify discharge needs and resources required.
- Answered calls and questions for customers.
Education
High School Diploma -
Bioscience Highschool
Phoenix, AZSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Flexible schedule
- Heavy lifting
- Technology knowledge
- Product knowledge
- Work in fast pace
- Professionalism
- Bilingual
Languages
Spanish, Native or Bilingual
Timeline
Intern
NATIVE HEALTH of Phoenix
08.2025 - 05.2026
Personal Shopper
Walmart
02.2024 - Current
Junior Volunteer
St. Joseph's Hospital and Medical Center
06.2023 - 07.2023
High School Diploma -
Bioscience Highschool