Jenna Ruiz
Desert Hot Springs,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Caregiver
24hr Home Care
El Segundo, CA
05.2025 - 07.2025
- Assisted residents with daily living activities, enhancing comfort and independence.
- Monitored and documented resident health status, ensuring timely communication with healthcare teams.
- Administered medications as prescribed, maintaining strict adherence to safety protocols.
- Conducted regular assessments of resident environments to ensure safety and compliance with regulations.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Monitored client vital signs.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
Warehouse Worker
Stussy
Irvine, CA
08.2017 - 12.2018
- Conducted inventory checks to ensure accurate stock levels and timely replenishment.
- Packaged products for shipment, adhering to quality control standards and safety protocols.
- Maintained cleanliness and organization of work area to promote workplace safety and efficiency.
- Monitored incoming shipments for accuracy, inspecting products upon arrival for damage or discrepancies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 30 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Human Resources Assistant
Western National Group
Irvine, CA
03.2009 - 08.2012
- Maintained employee records and updated HR databases for accuracy and compliance.
- Collaborated with team members to improve HR workflows and enhance service delivery.
- Developed and maintained training materials for staff development initiatives.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
- Managed confidential employee records, safeguarding personal and professional information.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Compiled employee records from individual departments to maintain central files.
- Audited employee insurance bills
Front Desk Manager
Holiday Salon
Costa Mesa, CA
09.2007 - 04.2008
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Trained and supervised staff, fostering a collaborative environment to enhance service quality.
- Implemented scheduling system, optimizing staff assignments to improve operational efficiency.
- Resolved guest complaints promptly, enhancing customer satisfaction and loyalty.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Kept accounts in balance and ran daily reports to verify totals.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Established strong rapport with returning guests while building new connections with first-time visitors.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Childcare Provider
Vineyard Christian School
Costa Mesa, CA
01.2005 - 04.2007
- Supervised children's activities to ensure safety and engagement.
- Developed age-appropriate learning materials to enhance educational experiences.
- Collaborated with parents to discuss child development and progress.
- Implemented daily routines that promoted structure and discipline among children.
- Maintained a clean, safe environment conducive to learning and play.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
- Streamlined daily operations by implementing organized check-in and check-out system.
- Fostered safe and nurturing environment, maintaining strict safety protocols and emergency procedures.
- Increased parental satisfaction, providing detailed daily reports on child progress and activities.
- Monitored children's activities to verify safety and wellbeing.
- Responded to inquiries from parents and guardians.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Logged information regarding naps, feedings, and any medications administered.
Education
High School Diploma -
Christian Heritage High School
Corona, CAGeneral Studies
Orange Coast College
Costa Mesa, CASkills
Administrative skills
Office administration
Maintaining files
Human resources support
Computer literacy
Record preparation
Mail handling
Word processing
Personnel records management
Personnel records maintenance
Microsoft office
Data entry
Employee data record keeping
Interpersonal communication
Respectful and compassionate
Elderly care
Dependable and responsible
Housekeeping
Emotional support
Flexible schedule and availability
Medication management
Chronic illness management
Fast learner
Picking and packing
Cleaning and organizing
Sorting and labeling
Team collaboration
Shipping and receiving
Multitasking and organization
Willing to learn
Physical strength and stamina
Timeline
Caregiver
24hr Home Care
05.2025 - 07.2025
Warehouse Worker
Stussy
08.2017 - 12.2018
Human Resources Assistant
Western National Group
03.2009 - 08.2012
Front Desk Manager
Holiday Salon
09.2007 - 04.2008
Childcare Provider
Vineyard Christian School
01.2005 - 04.2007
High School Diploma -
Christian Heritage High School
General Studies
Orange Coast College