Summary
Overview
Work History
Education
Skills
Timeline
background-images

Jenna Sage

Merrillville,IN

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

AmeriClean
11.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Scheduled appointments for cleaning inquiries

Crew Member

McDonald’s
08.2023 - 11.2023
  • Proven proficiency in providing outstanding service
  • Precision in cash transactions
  • Upholding a tidy and well-organized workspace.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Certificate - Master Aesthetician

Tricoci University of Beauty Culture, LLC - Highland
Highland, IN

High School Diploma - Core 40

Hobart High School
Hobart, IN
06.2023

Skills

  • Account Updating
  • Appointment Scheduling
  • Complaint Resolution
  • Strong interpersonal skills and effective communication
  • Adept at analytical thinking and resolving complex issues
  • Efficient time management and organizational skills

Timeline

Customer Service Representative

AmeriClean
11.2023 - Current

Crew Member

McDonald’s
08.2023 - 11.2023

Certificate - Master Aesthetician

Tricoci University of Beauty Culture, LLC - Highland

High School Diploma - Core 40

Hobart High School

Similar Profiles

CREATE PROFILE
Jenna Sage