Jenna Scott

• Facilitated patient registration processes, ensuring accurate data entry and compliance with health regulations.
• Managed scheduling of appointments, optimizing staff availability and minimizing patient wait times.
• Implemented electronic health record updates, ensuring accurate documentation and streamlined access for care teams.
• Coordinated insurance verification processes, reducing billing errors and improving revenue cycle management efficiency.
• Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
• Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.

Assisted with activities of daily living as a personal care giver. Stay at home mom at the same time.

• Provided compassionate support to clients, enhancing daily living activities and overall well-being.
• Assisted clients with personal hygiene, grooming, and mobility, ensuring dignity and comfort.
• Monitored client health conditions, promptly reporting changes to healthcare professionals for timely interventions.
• Coordinated transportation arrangements for medical appointments and social outings, promoting independence and community involvement.