Jenna Shelburne
Stillman Valley,IL
Summary
Responsible and motivated student ready to learn and get experience in the customer service industry. Offers excellent customer service, adaptability, and driven individual. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Cashier
Velvet Poppy
Byron, IL
05.2023 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Delivered floral arrangements to customers' homes
- Managed store operations independently
Dog Sitter
The Meiter Family
Stillman Valley, IL
01.2022 - Current
- Stayed overnight at client's home if necessary providing company for their pet.
- Fed and watered animals according to owner's instructions.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Responded to emergencies involving injured or dangerous animals in distress.
Education
High School Diploma -
Stillman Valley High School
Stillman Valley, IL05-2023
Bachelor of Science - Kinesiology
Iowa State University
Ames, IA05-2026
Skills
- Customer Service
- Cash Handling
- Inventory Management
- Product Knowledge
- Time management skills
- Cleaning and sanitizing
- Organizational abilities
References
References available upon request.
Timeline
Cashier
Velvet Poppy
05.2023 - Current
Dog Sitter
The Meiter Family
01.2022 - Current
High School Diploma -
Stillman Valley High School
Bachelor of Science - Kinesiology
Iowa State University