Jenna Suleiman
Chicago,IL
Summary
Proactive and results-oriented, I excelled as a Sales Associate at 5 Below, enhancing customer satisfaction through exceptional service and problem-solving. Skilled in teamwork and multi-tasking, I significantly contributed to store operations, especially during peak periods, by volunteering for extra shifts and optimizing merchandise presentation to boost sales. Also skilled in Organizing and cleaning up.
Overview
1
1
year of professional experience
Work History
Sales Associate
5 Below
03.2023 - 04.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
CICS Northtown Academy
3900 W Peterson Ave, Chicago, IL 60659Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Organization
- Clear Communication
- Leadership Development
- Job Skill Building
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Interests
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Volunteer Work
- Crafting and DIY Projects
- Music
- Fashion
- Gardening
- Reading
Timeline
Sales Associate
5 Below
03.2023 - 04.2024
CICS Northtown Academy