Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jenna Suleiman

Chicago,IL

Summary

Proactive and results-oriented, I excelled as a Sales Associate at 5 Below, enhancing customer satisfaction through exceptional service and problem-solving. Skilled in teamwork and multi-tasking, I significantly contributed to store operations, especially during peak periods, by volunteering for extra shifts and optimizing merchandise presentation to boost sales. Also skilled in Organizing and cleaning up.

Overview

1
1
year of professional experience

Work History

Sales Associate

5 Below
03.2023 - 04.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

CICS Northtown Academy
3900 W Peterson Ave, Chicago, IL 60659

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Organization
  • Clear Communication
  • Leadership Development
  • Job Skill Building

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Volunteer Work
  • Crafting and DIY Projects
  • Music
  • Fashion
  • Gardening
  • Reading

Timeline

Sales Associate

5 Below
03.2023 - 04.2024

CICS Northtown Academy
Jenna Suleiman