Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jenna Toce

Cromwell,CT

Summary

Versatile and dynamic, adept at juggling high-volume dining environments as demonstrated at Lorenzo's Pizza & Martini Bar. Excelled in guest engagement and multitasking, enhancing customer experiences and fostering repeat business. Proficient in time management and organization, I bring a blend of exceptional customer service and efficiency to every role!

Overview

5
5
years of professional experience

Work History

Receptionist

The Atrium at Rocky Hill
Rocky Hill, CT
05.2022 - Current
  • Answered incoming calls in a timely and professional manner, ensuring all inquiries were handled appropriately.
  • Ensured the accuracy and confidentiality of all resident records whilst gaining knowledge of medical terminology.
  • Kept track of incoming mail/ supplies and distributed to each department.
  • Maintained an organized reception area and ensured all visitors were greeted in a friendly and welcoming manner.
  • Took on creative tasks such as bouquet arrangements and creating menus for the dining department.

Server

Lorenzo's Pizza & Martini Lounge
Cromwell , CT
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Took on diverse roles such as bartender, hostess, and busser when the restaurant was short staffed.

Server

Cafe Luna
Cromwell, CT
01.2023 - 08.2023
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.

Dishwasher

The Atrium at Rocky Hill
Rocky Hill, CT
08.2019 - 05.2022
  • Maintained a clean and organized work station to ensure cleanliness and safety.
  • Assisted in food preparation such as appetizers & desserts.
  • Created friendly relationships with residents to ensure dietary needs and meal preferences were met.
  • Received deliveries and distributed to designated areas.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during peak meal times to assist coworkers.

Education

Bachelor of Science - Nursing

Southern Connecticut State University
New Haven, CT
05-2027

High School Diploma -

Wethersfield High School
Wethersfield, CT
05-2021

Skills

  • Strong Work Ethic
  • Cash Handling
  • Guest Engagement
  • High-Volume Dining
  • Strong Multitasking
  • Organization Skills
  • Time Management
  • Multi-Line Telephone Operation

References

References available upon request.

Timeline

Server

Lorenzo's Pizza & Martini Lounge
08.2023 - Current

Server

Cafe Luna
01.2023 - 08.2023

Receptionist

The Atrium at Rocky Hill
05.2022 - Current

Dishwasher

The Atrium at Rocky Hill
08.2019 - 05.2022

Bachelor of Science - Nursing

Southern Connecticut State University

High School Diploma -

Wethersfield High School
Jenna Toce