Jenna Tuttle
Cape Elizabeth,ME
Summary
Dynamic food service professional with a positive attitude and strong multitasking skills, developed while working at Willows Pizza and Restaurant and Tostones Café. Known for providing friendly, efficient customer service and handling cash register operations smoothly. A quick learner who enjoys helping train new staff and keeping things running smoothly during busy shifts to create a great dining experience.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Willows Pizza & Restaurant
South Portland, ME
11.2023 - Current
- Assisted in inventory management by notifying supervisors of shortages.
- Delivered exceptional customer service by taking orders accurately and addressing inquiries efficiently.
- Assisted customers by taking and preparing reservations.
- Delivered food orders to customers and assisted server needs.
- Greeted customers at counter to fulfill requests and answer questions.
- Collaborated with team members to optimize workflow during peak service hours, enhancing overall efficiency.
- Trained new staff on job requirements and safety protocols.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Utilized POS system to receive and process food and beverage orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Food Service Worker
Tostones Café
Cape Elizabeth, ME
01.2022 - 09.2022
- Prepared and assembled food items according to established recipes and standards.
- Maintained cleanliness and organization of dining areas.
- Trained new staff on food preparation techniques and operations.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Utilized POS system to receive and process food and beverage orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Cape Elizabeth High School
Cape Elizabeth, MEBachelor of Science - Allied Health With Medical Science Concentration
The University of Tampa
Tampa, FL05-2028
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cash register operation
Timeline
Food Service Worker
Willows Pizza & Restaurant
11.2023 - Current
Food Service Worker
Tostones Café
01.2022 - 09.2022
High School Diploma -
Cape Elizabeth High School
Bachelor of Science - Allied Health With Medical Science Concentration
The University of Tampa