Summary
Overview
Work History
Education
Skills
Timeline
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Jenna Urban

Lawrence,KS

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Waitress

Skinnys Sports Bar Grill
08.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled customers money and credit cards throughout my shift.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Greeted new customers, discussed specials, and took drink/food orders.

Sale Associate

Bling Glamour
10.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Managed efficient cash register operations.

Receptionist

Activity Center
05.2020 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Resolved customer problems and complaints.

Education

No Degree - Nursing

Washburn University of Topeka
Topeka, KS
08.2023

Associate of Science - Nursing

Barton County Community College
Great Bend, KS
11.2021

High School Diploma -

Hoisington High School
Hoisington, KS
05.2020

Skills

  • Table Bussing
  • Customer Service and Rapport
  • Sales Expertise
  • Sales and Marketing
  • Time Management
  • Customer Service
  • Cash Handling Accuracy
  • Multitasking Strengths
  • Telephone Skills
  • Organization Skills

Timeline

Waitress

Skinnys Sports Bar Grill
08.2023 - Current

Sale Associate

Bling Glamour
10.2022 - 07.2023

Receptionist

Activity Center
05.2020 - 08.2022

No Degree - Nursing

Washburn University of Topeka

Associate of Science - Nursing

Barton County Community College

High School Diploma -

Hoisington High School

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Jenna Urban