Jenna Viramontes
Tulsa,OK
Summary
Dynamic Office Manager with a proven track record at Agitsi, recognized for enhancing operational efficiency and elevating customer satisfaction through exceptional organizational skills and meticulous attention to detail. Demonstrated excellence in team collaboration and problem-solving, resulting in significant improvements in record-keeping accuracy. Proficient in verbal communication, effectively addressing customer inquiries while fostering a positive and productive work environment. Committed to driving continuous improvement and operational success within the organization.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Sam's Club
06.2025 - 02.2026
- Curated personalized shopping experiences based on member preferences and feedback.
- Built strong relationships with members to enhance customer loyalty and satisfaction.
- Managed inventory levels, ensuring availability of products for timely fulfillment.
- Resolved member inquiries and concerns efficiently, improving overall service quality.
- Responded to customer calls, providing assistance and resolving issues to maintain positive relationships.
Personal Shopper
Walmart
01.2025 - 06.2025
- Curated personalized shopping experiences to enhance customer satisfaction and loyalty.
- Analyzed client preferences to provide tailored product recommendations and improve selection accuracy.
- Collaborated with vendors to source high-quality products aligned with customer interests and trends.
- Developed relationships with clients to ensure repeat business and foster brand loyalty through exceptional service.
Office Manager
Agitsi
04.2019 - 10.2024
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
- Created and maintained filing systems to ensure accurate record keeping.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Delivered quality customer service to staff and customers.
- Participated in ongoing training to enhance own job skills and knowledge.
Packager
NPI
09.2023 - 04.2024
- Established good working relationships with co-workers through open communication and collaboration when needed.
- Maintained a clean and safe working environment by adhering to all safety protocols and procedures.
- Inspected finished packages for correct labeling and product codes prior to shipment.
- Handled packaged material safely to avoid damage.
- Demonstrated strong attention to detail while packing items in boxes and containers with accuracy.
- Followed instructions from supervisors regarding specific customer packaging requirements.
Education
HIGH SCHOOL DIPLOMA -
Charles page high school
Sand Springs05.2023
Skills
- Service excellence
- Clear and concise communication
- Analytical problem-solving
- Collaborative teamwork
- Skilled in prioritizing concurrent responsibilities
- Interpersonal communication
- Organizational skills and attention to detail
- Strong attention to detail
- meticulous attention to detail
Personal Information
Title: Office Manager
Timeline
Personal Shopper
Sam's Club
06.2025 - 02.2026
Personal Shopper
Walmart
01.2025 - 06.2025
Packager
NPI
09.2023 - 04.2024
Office Manager
Agitsi
04.2019 - 10.2024
HIGH SCHOOL DIPLOMA -
Charles page high school