Jenna Wallace Carifa
Columbus
Summary
Strategic, creative, passionate, empathetic and dedicated professional known for the ability to multi-task and complete time sensitive projects in a timely manner. Has background in retail, merchandising, management, HR and project management. Has the ability to work under pressure on time sensitive projects. Has worked with customers and ran visual projects that need to adhere to company directives and procedures.
Overview
7
7
years of professional experience
Work History
Merchandising Team Leader of Aerie & Offline
AEO Inc.
Columbus
10.2024 - Current
- Lead and oversee all store visual merchandising
- Lead floor sets and execute all visual changes on store level
- Oversee a team of stock associates
- Oversee shipment processes
- Build store schedule
Associate Selling Team Leader of Aerie
AEO Inc.
04.2023 - 10.2024
- Lead and oversee daily sales goal efforts and operations of store
- Budget store payroll
- Build store schedule
- Oversee Aerie/Offline sales team
- Recruit, hire & train all staff
- Oversee all of store sales
- Assist in product sell through
Assistant Manager
URBN Inc.
06.2022 - 04.2023
- Lead daily sales goal efforts
- Hire and retain talent through hiring and onboarding procedures
- Sell product to consumers through modern sales tactics
Contracted Mirror Lead
Lululemon
10.2021 - 06.2022
- Lead a new product for Lululemon that was inquired in 2020. Got to have new sales focused approach to help consumers understand the product that in turn leads to an increase in buying the product
- Trained store team on Mirror product
- Hit sale goal threshold and sale goal multiple months in a row
- Encouraged the team to participate with consumers to hit sale quota
Sales Lead
Express
06.2021 - 10.2021
- Lead selling efforts for sales floor
- Displayed product knowledge of product, company policies, and store strategies
- Got to experience company structure change first hand
Key Holder & Supervisor
L Brands
12.2017 - 06.2021
- Lead selling efforts as top performer for each shift worked
- Participated in hiring process by screening and scheduling interviews with other SLT members
- Assisted and ran floor sets
- Supported onboarding of new hires
- Displayed knowledge of product, company policies, and store strategies
- Build customer base through engagement with every customer, conversion, and capture of phone and email
- Assist in managing payroll targeted store hours to ensure coverage each week by managing call offs and paid time off
- Managed associate break schedule during shift worked
- Assist with floor sets, window changes, visual presentation, signage placement as directed by home office map to maintain visual standards
Seasonal HR Service Specialist
L Brands
Columbus
08.2019 - 09.2019
- Handled all HR concerns with current and past L Brand employees
- Answered phones, recorded entry's from calls
- Benefit enrollment
Education
Bachelor of Arts - Communications Analysis & Practice
The Ohio State University
Columbus, OH05-2018
Skills
- Superior time management skills
- Proven ability to meet strict deadlines
- Able to think strategically
- Efficient working in dynamic team environments
- Self-motivated
- Strong leadership abilities
- Promotes collaboration
- Successfully driven and met sales goals
- Direct Consumer Sales
- Visual merchandising
- Floor set execution
- Inventory management
- Sales forecasting
- Team leadership
- Customer engagement
- Payroll administration
- Staff recruitment
- Employee training
- Sales analysis
- Product knowledge
- Performance evaluation
- Conflict resolution
- Time management
- Strategic planning
- Merchandise planning
- Store layout
- Ordering and purchasing
- Teamwork
- Multi-tasking
Websites
Digital Expertise
- Mapped App Proficient
- Canva Proficient
- Proficient in Excel, Word and Outlook
Affiliations
- Interior Design
- Event Planning
Accomplishments
- 2019 Candle Day Top Performing Store
Timeline
Merchandising Team Leader of Aerie & Offline
AEO Inc.
10.2024 - Current
Associate Selling Team Leader of Aerie
AEO Inc.
04.2023 - 10.2024
Assistant Manager
URBN Inc.
06.2022 - 04.2023
Contracted Mirror Lead
Lululemon
10.2021 - 06.2022
Sales Lead
Express
06.2021 - 10.2021
Seasonal HR Service Specialist
L Brands
08.2019 - 09.2019
Key Holder & Supervisor
L Brands
12.2017 - 06.2021
Bachelor of Arts - Communications Analysis & Practice
The Ohio State University
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